European Wax Center Reviews

I wish there was a minus star. Went for a first time wax which was advertised free. The wax I wanted was offered at half price not free as advertised but that was ok. Unfortunately I did not get even close what I wanted and upon calling the center a rude girl said I’d have to wait for her manager to come to the facility and they would call. Three days later and no call. Seriously the idiot at the front desk couldn’t say come in and we will make it right?

I got my wax done at the Newbury location on Wednesday oct 27 2021 . My appointment was for 4:15 pm. I specifically told the lady that I didn’t want them too thin. At the end of my appointment, show put on brow brow gel to hide that she had completely ruined my eyebrows. She then recommended I buy some I didn’t know that was why. After I went home and washed my face I saw that this lady had shaved off half of my brows. One was completely shorter than the other and there was basically no hair left. I want her to know about this if possible. I am the black young lady. I want her to know how sad and disappointed I am about this. If she needs extra training please let her get some so she doesn’t ruin other peoples faces. I look like an alien right now

I went to the European wax center in Pembroke Pines, fl during my vacation there. Although I live Kansas. The lady that serviced me was Had very good customer service although she half did my full Brazilian wax. Upon calling the center back to get a touch up I spoke with Madison. She was very rude and snobby. She informed me that even though corporate says you can come back with five days it’s four days at there specific location. “We are a franchise; Our rules are different here.” I asked to speak with a manager. She said there is no one Else for me to speak with and would I like to book a new service. I said no thank you, she just hung up. I know that the rules are nation wide because they let me use my wax pass (from Kansas) to pay. She was very rude and dishonest. I will never go back to this location and I would not recommend this location. I still can’t believe she did me like this. Im a wax pass holder and such a loyal customer. I was very nice even though she had a bad attitude.

Irene at the Mckinney location is amazing. Very knowledgable and professional. Super Expereince!!!

I am very happy with the individual that I go to..good service and friendly employees...

Great prices & service