European Wax Center
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Rude and dishonest
I went to the European wax center in Pembroke Pines, fl during my vacation there. Although I live Kansas. The lady that serviced me was Had very good customer service although she half did my full Brazilian wax. Upon calling the center back to get a touch up I spoke with Madison. She was very rude and snobby. She informed me that even though corporate says you can come back with five days it’s four days at there specific location. “We are a franchise; Our rules are different here.” I asked to speak with a manager. She said there is no one Else for me to speak with and would I like to book a new service. I said no thank you, she just hung up. I know that the rules are nation wide because they let me use my wax pass (from Kansas) to pay. She was very rude and dishonest. I will never go back to this location and I would not recommend this location. I still can’t believe she did me like this. Im a wax pass holder and such a loyal customer. I was very nice even though she had a bad attitude.