Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

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MD

Mr Dave

5 out of 5 stars
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

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L&

Lauren & Andrew

4 out of 5 stars
Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

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HS

Holly Saich

5 out of 5 stars
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

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.

..

4 out of 5 stars
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

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All reviews

879 total • Write a review

Showing 331 - 340 of 875 reviews
A

Not what it used to be

Used to love WaterBabies and rave about it to everyone but over last year or so it seems to be more about cramming the classes as full as they can just to make more money. Seems to have lost interest in children's swimming journey in favour of chasing profits. Such a shame as we're seeing families we've been swimming with for years starting to look elsewhere for lessons and leave.

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P

The best swim teachers around!

We have been with water babies for 4 years now and we love our weekly lessons. We have had the pleasure of swimming with many of the teachers and they are all so lovely and excellent at their job. Watching our little one grow with confidence in the water every week and his eyes light up when he nails a movement is the best feeling. We are so glad we chose WaterBabies for this important life skill. Highly recommend them.

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EP

The changing facilities is not good for…

The changing facilities is not good for younger babies who can not sit up. Thankfully a girl held child till I got dressed. The staff are lovely

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Mh

Always a good experience becci is one…

Always a good experience becci is one of the best and George has come on leaps and bounds becci adapts to how George is needed support.

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BJ

Danielle is a wonderful teacher

Danielle is a wonderful teacher , she’s patient and kind . Singing the rhymes is a great way to engage the children in an environment they are not used to to . Teaching the safety aspect along side the swimming is brilliant. Good value lesson in a nice environment.

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Fj

Amazing class

All the staff are very lovely & helpful, Anna the swimming instructor is absolutely amazing.

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EG

Friendly and efficient customer…

Friendly and efficient customer service. Swimming instructor very knowledgeable and great with both baby and parent to build water confidence. Overall great value for money.

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C

I would honestly recommend this service…

I would honestly recommend this service to anyone I know with a young child! I am very impressed with the progress made each week and what each lesson entails. Every member of staff has been great and friendly along the way also. A very happy first time mummy here that is very greatful for the lovely experience we have received. Thank you!

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H

A happy and sad review

Our baby absolutely loves these lessons, she started at 12 weeks old and is now 5 months she smiles and laughs the whole time she’s progressed so well and is such a delight to watch. We love taking her and having that half an hour bond with her on a Thursday evening - however recently had our class cancelled and absolutely gutted about it, we can’t make during the day and are so so sad she’s no longer going to be going as she just loves it so much.

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TP

Never felt more supported!

We had our usual swimming lesson this week and a catch up due to being unwell. I can't thank water babies enough for the encouragement they have given me to keep going with lessons for my little girl. We have had the best 2 lessons with Zahra and Anne-Marie we even made it to going underwater without and fear or screaming. Thank you so much!

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