Walgreens Reviews

I have had it with service I'm getting. I was at urgent care Friday. The transmitted drug requirements to Walgreens. Not ready yet 😩 . Come back in 15 minutes they said. I couldn't at that time. I came back next midday and they still weren't ready.

Bad service . They always say the out of stock will be in Tuesday and they always change dates . Also they work without RPH being there , make me come back 20 min since they need to override . Why do they have to override medication I been taking for years ?? I’m not picking up any new meds !

Very bad customer service go to cvs or puplix

Every time I go into Walgreens I am greeted with a Hello and a Smile from all Employees I appreciate the Politeness,Professionalism,Customer Service,and I am able to go n and out without any issues thank you to all Walgreens employees much appreciated keep up the Awesomeness

I have recently had a customer service issue and they won't even make an effort to talk to me to hear about the problem. I've tried calling the store multiple times and, on the rare occasion that there is an answer, I'm always put on hold - for up to an hour at times - and then get a recording that there is a technical issue that prevents the call from being answered. I've called the national customer support line and was told I have to call the store. Attempting to do that gets the results I've already described. Finally, I've sent physical letters to both the consumer relations department and to the store manager at the individual store. That was also a futile effort - crickets is all I got. After 50+ years as a Walgreen customer, I'm done. Never again.

The same as with Panera Bread. What is yall problem with Walgreens. I use to stop by at mine at Orange Ave, Orlando, FL maybe 2 or 3 times a month and I love it. When I need help, there is always somebody to help. All products are always well stocked. Prices are maybe higher than you can get online, but it's always like this. They have to pay the staff, rent the place. Anyways, 5/5 from me. Keep up the great work!

I had brought the wrong tampons and usually when I return things it’s always a hassle but the cashier made it so simple for me

It is a terrible place to send prescriptions. The staff are unable. They tried to give me have of my medication. Then they continued to refuse tk give me the new meds and i had to go back 4 times for them to get it right. Bad place bad people. Ill never send my prescriptions there again

Walgreens deserves -20 stars. They are so difficult to deal with and their app sucks. I will never EVER do business with them again!

poor pharmacy service they wouldn't fill my prescriptions

Poor inventory management or deceptive business/medical practices. Walgreens Hates Diabetic Patients. Multiple times in the past they have declared my prescriptions "delayed". When I hold them accountable, they magically and immediately find my prescriptions. This last accountability discussion resulted in the pharmacist stating multiple times in our face-to-face conversation he did not want to fill the prescription. When I told him to do what he ethically felt was right, he reluctantly completed the prescription (needles for the diabetic medications he filled earlier). After a display of painful internal turmoil caused by filling the prescription (I say because he was caught in his inventory LIES - for the 5th time), he told me I was no longer allowed to use the pharmacy I have used for 20 years. I realize the pharmacist's behavior was unethical and yes, I'm filling an ethics complaint against him. I do hope that Walgreens Corporate recognizes the unethical and potentially fraudulent pharmaceutical care practices developing at this pharmacy and can intervene before the pharmacy's bad practices (there are multiple) turn out to be criminal or insurance fraud. I'm not advocating going somewhere else, I'm pushing for the customers of Walgreens pharmacies to demand better service and pharmaceutical accountability from their pharmacist at their pharmacies.

IT IS UNBELIEVABLE THE WAY WALGREENS DOES BUISNESS. I AM CHANGING PHARMACIES. RUDE PEOPLE, NOT ENUGH PERSONEL IN THE PHARMACY. HORRIBLE TREATMENT. I WAS AT THE DRIVE THRU WINDOW FOR 15 MINUTES. 2 PEOPLE WENT INSIDE AFTER ME AND THE ONLY EMPLYEE THER TOOK CARE OF THEM , BEFORE MR. WALGREENS CAN GO TO HELL , I AM GOING TO A DIFFERENT PHARMACY.THE HELL WITH THIS PLACE.

If I could give no stars I would. I just left Walgreens minutes ago. I had 2 prescriptions that I needed filled which were antibiotics and pain pills. The lady at the pharmacy counter looked at my hand and asked was I picking up. I said no, I need prescriptions filled. She then says "we close at 6p that's like in one minute and we can't fill your prescription". Another lady came over and chimed in and confirmed that they were closing in 1 minute and advised me to take my prescription to the Pelham location because they closed at 8p. I've been working in customer over 20 plus years. I would have never done that to a customer. I understand that the business is closing for the night but they didn't even attempt to look at my prescription to see if it was something that they could fill quickly or not. Those people don't understand customer service at all. However I didn't go to Walgreens in Pelham, AL, I went down the street to CVS in Alabaster, AL. I was greeted warmly and the pharmacist informed me that my prescription would be in ready in 10 minutes. 10 minutes? I have been a loyal customer of Walgreens for years. Today they have completely lost me as a customer. I would not be coming back and I will definitely inform my family and friends to stay away.

Been trying to get my medicine transferred for weeks. Im going to file a complaint against walgreens. They denied my transfer for my prescription even though I have a refill but they refill my prescription without my permission and wants me to pick up medicine I didn't request from them.

I have been using Walgreen's as my pharmacy for 4 years now since they purchased Rite-Aid in Milton, Vermont. I was leary about doing this because I had bad experiences previously when I lived in Florida. To my surprise they go above and beyond in providing customer service and I plan to continue being a customer as long as I can!

My prescription was sent to Walgreen pharmacy in Clarksville Delaware. The pharmacist decided to act like a doctor and not fill my pain medication. Even though the doctors office sent it, she decided she was the judge, the jury and the surgeon. She demanded dates and information that my doctors office refused to give as protection to my Personal information I went three days while they sat on my prescription. Finally I went up and discussed it with her. I showed her the arthritic the scars and told her I was on complete disability. She refused to fill my prescription, even after my doctor had faxed pretty much everything that needed to be done , she still refused wanting personal dates and information after going there and speaking with her I realize she was a heartless, non-compassionate piece of garbage. I told her I’m an extreme pain and I may have to go to the ER. She said I can’t do this, so the next day I contacted my Doctor/surgeon. They sent the prescription as my request to another pharmacy right down the street and they filled it immediately. I don’t know who this woman thinks she is. She is not the judge. She is not the jury and by far she is no doctor she had no right to put me in that amount of pain and I’m dealing with this right now. In this matter is far from over again it’s the pharmacist female I will name her later after speaking to the proper authorities on how she thought she could judge and decide I have never had this problem in years until I dealt with Walgreen pharmacy in Clarksville Delaware on route 26

Very friendly staff! Super helpful and when they didn’t have what I needed in stock they checked other stores to help me find it

This Walgreens pharmacy, in Rancho Mirage, Ca. on Dinah Shore, is completely unacceptable. Every visit comes with the same “insurance issues,” even though my prescriptions never change and my insurance confirms they should be fully covered. Yet this location repeatedly fails to bill correctly, forcing me to pay out of pocket. The staff is consistently rude, condescending, and unhelpful, often dismissing legitimate concerns with arrogance. This isn’t just inconvenient—it’s negligent and unprofessional. Let’s not forget to mention trying to get a hold of someone to speak to is virtually impossible. You’re either on hold for long periods of time or you just get hung up on. Corporate should take note: this store is failing its customers in every way. Avoid at all costs.

Walgreens Address: 107 W Rankin Rd, Houston, TX 77090 I am a Family Nurse Practitioner with an autonomous practice license in the state of Florida and the owner of my own practice. I sent prescriptions for two patients in Houston—one who lives there and another who was temporarily in the city—and this Walgreens location refused to dispense the medications, claiming that my prescription needed an “MD supervisor.” I clearly explained that in Florida there is no such requirement, as I hold an APRN Autonomous Practice license recognized by state law. During the first call, they told me everything was “okay,” yet when the patient went to pick up the medications, they refused to dispense them. Today, I have called the pharmacy more than 10 times; they don’t answer, they hang up on me, or disconnect the call without any explanation. When I finally reached someone again, I explained the situation once more, and they hung up on me a second time. I understand they may not be able to fill controlled substances from an out-of-state prescriber, but non-controlled medications are completely valid as out-of-state prescriptions. What is not professional, ethical, or humane is refusing to communicate, not assisting, and leaving a patient without the medication they need. Walgreens urgently needs to improve the professionalism, training, and responsiveness of the staff at this location. Soy Family Nurse Practitioner con licencia autónoma del estado de Florida y propietario de mi propio negocio. Envié recetas para dos pacientes en Houston —uno que reside allí y otro que estaba temporalmente en la ciudad— y la farmacia de Walgreens en esta ubicación se negó a despachar los medicamentos alegando que mi prescripción no incluía un “MD supervisor”, a pesar de que expliqué claramente que en Florida no existe ese requisito porque poseo licencia APRN Autonomous Practice, reconocida por la ley estatal. La primera vez que hablé con ellos me dijeron que “estaba bien”, pero cuando el paciente fue a recoger sus medicamentos no se los entregaron. Hoy he llamado más de 10 veces a la farmacia; no responden, me cuelgan o interrumpen la llamada sin dar ninguna explicación. Cuando por fin logré comunicarme nuevamente, volví a explicar la situación y simplemente me colgaron otra vez. Entiendo que quizá no puedan procesar medicamentos controlados si provienen de un prescriptor de otro estado, pero las recetas de medicamentos NO controlados sí son válidas como prescripción interestatal. Lo que no es profesional, ni ético, ni humano es no atender, no comunicarse y dejar a un paciente sin el medicamento que necesita. Walgreens debe mejorar urgentemente la educación de su personal y la calidad del servicio.

The best thing I can say about my Walgreens is that everyone in the pharmacy cares the same about customer service, and that is not at all. I would recommend you find another pharmacy if you have important medications.