It was wonderful experiences working…
It was wonderful experiences working with Victor Michael. They are so helpful also responds very quickly. I am really pleased having my property from them.
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4.8
Excellent
596 reviews
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Review summary
Victor Michael Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
My Honest Review
Having flagged my honest review, This is a rewrite to show what I endured in the hands of Victor Michael. Victor Michael displayed a series of dishonest behaviors you really need to be aware of before getting into business with them. It all started with Piyush, who showed us an apartment. While being fully aware that the last tenant moved out because of the high cost of heating the flat due to the single glazed window, Piyush told us that the apartment actually has very low electric bill due to the solar panel that are on the roof. I believed him as I couldn't really climb up to the roof to confirm. By the time I realized this deceit , it was already too late and that was how we ended up in a constantly cold apartment. Once you turn on the heater, the smart meter shows consumption at up to £4 per hour. At 12 hrs per day and 30 days per month, you'll be looking at about £1,500 in electric bill monthly during cold months. Piyush did not show any remorse for this misleading information as he claimed that he did tell me about this fictitious solar system but that the property was never advertised on that basis. Very convenient. Then you move onto Kelly, who other reviewers have described as rude. She denies every conversation minutes after you get off the phone with her. She was quite a bully. And was constantly trying to access our apartment while we were out. And when I refused, she would threaten me with some charges that would be put to me if I didn't let them into the apartment. Kelly booked an engineer's visit and we agreed on the date, on the agreed day, Kelly contacted me and said she had to cancel the visit and that it would need to be done the next day, I explained that I can't take 2 consecutive days off, and that was when she tried to intimidate me, she claimed that my contract states that they need to give me 24hrs notice to access the apartment, a had to explain that it doesn't give her the right to issue multiple 24hr notices and expect me to sit at home everyday in order to honor the 24hr notice agreement. She left the stairway of the apartment in a very horrible and dirty state and I had to make several requests before she sent a cleaner to clean the stairway. Her explanation was that it wasn't yet due for a clean. The stair way had not been cleaned for about 3 months at that point. We suffered from giant spider infestation, and despite all my pleading for a fumigation of the compound, Kelly refused and we had to endure living with the spiders as all our efforts to eliminate them were futile because the ones outside would just come back inside after a short while. The giant spiders were crawling out of everywhere, toilet, kitchen , shower, and light fixture. My 8 yr old daughter would constantly run into our room at night as she was having nightmares about the spiders. And when we moved out, Kelly cooked up a series of false claims in order to withhold our deposit. All her claims were found to be false and untrue. Such behavior should neither be endured nor experienced by any tenant. I wish someone had told me about these agents before I got into a contract with them. We had a horrible experience renting from Victor Michael and it turned out to be very expensive as we bought furniture for the apartment that we didn't need as we moved into one of our properties. I hope this review helps someone, I hope landlords can read this and think twice before giving Victor Michael their properties to manage. You know them now. You're informed
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I’m very excited to moving out of my…
I’m very excited to moving out of my new apartment which I got with the help of team Victor Michael that I can say no1 estate agent team in the east London . And specifically thanks to Dora and Piyush the help me with everything I’m very happy to see them .
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We were first time buyers
We were first time buyers. Piyush handled our case and he was really good. Hands on with everything. We started the process in January and completion was in March. Definitely recommend Victor Michael.
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www.victormichael.com
All reviews
596 total • Write a review
Showing 481 - 490 of 592 reviews
TC
Simply outstanding with a genuine personal touch!
Wendy is simply superb and stands out amongst all estate agencies! Since our first conversation she listened to our requirements for our property and took the time to know both my husband and I, something that we have not experienced with other agencies in the area. She was able to pair us with the right property and vendor finding us the home of our dreams! After months of viewings, working with all agencies Wendy and in turn Victor Michael provide that personal touch that goes over and beyond! Wendy is so personable it has been like working with a friend who has your best interest at heart! Vendors and buyers should simply work with this agency if they want someone who knows the market, listens and helps you achieve your dream outcome... Ask for Wendy! Thank you Wendy we can't thank you enough!
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AC
Good communication and efficient service
Corina has been guiding me through the process of renting a flat, and it has been a smooth experience throughout.
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MN
Corina, for letting out 9 Hollywell
Corina is very professional . Open minded.
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MN
Great service
I was very impressed with the service I received in renting my property. The lettings consultant was approachable, dynamic, focused and personable. She communicated well at all times and was a delight to work with. Would recommend without reservation.
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PD
Superb Service from Victor Michael. Trusted Staff with Real integrity
I cannot recommend Victor Michael estate against highly enough. From the start of our correspondence through the purchase of my parents house, they have been superb. Kash (agent dealing with purchase) was always on hand with updates, offering a friendly, trust-worthy and intelligent service. I am very grateful to the team for helping my parents obtain a property. I would recommend Victor Michael above any other estate agent in the Leytonstone area. A special thanks to Kash who provides a top quality service.
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NG
Thank you Corina!
I cannot say how happy I am with Corina. Every time I needed help, I went into the office in Leytonstone without giving any notice and she was always happy to help without questioning. Never received so much help from any other estate agent. Would recommend.
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SB
Fantastic customer service
I would like to say thank you to kash and George for saleing my one bedroom flat. Fantastic team work. Without George and kash i would have been very confused. Sale went through very smoothly. I would definitely use victor Michael again in the future.
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JM
Great experience
Thanks to Corina Traistaru I had a great experience.. All questions I had where answered with a smile and she made sure I understood everything before we moved on to the next subject.. Corina also made it as easy as possible for me(working around my timetable while trying to meet my 2-3 day deadline to move in) Thanks again
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AL
Victor Michael Leytonstone Branch: Tenant-Finding Service
This is the 4th time I have used Victor Michael to let one of my properties. Each time they have referenced the tenants thoroughly and there have been no problems with the lettings they have undertaken. They have also arranged comprehensive, reasonably-priced inventories for me. I can highly recommend the whole team but would like to give a particular mention to Corina who is knowledgeable, efficient, conscientious, friendly, helpful and unfailingly cheerful.
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AC
Greate estate agent!
Reliable, clear and efficient estate agent. One of the best I found in London!
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