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HomeVaro Bank Reviews
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Varo Bank Reviews

3.8833333333333333 out of 5 stars
3.8833333333333333 out of 5 stars
3.9
|Great|60 reviews

Last reviewed 6 months ago

TrustScore

3.9
3.8833333333333333 out of 5 stars
Great
5 out of 5 stars
39
4 out of 5 stars
3
3 out of 5 stars
2
2 out of 5 stars
4
1 out of 5 stars
12
60 reviews in total

Review summary

Varo Bank receives a mix of praise and criticism from its users. Many customers express their love for Varo, highlighting its ease of use, lack of hidden fees, and the convenience of features like early deposits and cash advances. Reviewers appreciate the straightforward banking experience and the helpfulness of the app. However, there are significant complaints regarding customer service, with several users frustrated by the inability to speak with a representative and issues like double charges and uncommunicated changes to cash advances. Some customers report feeling confused and unsupported when problems arise, particularly concerning their advances being lowered unexpectedly. Overall, while many enjoy the benefits of Varo, the customer service experience leaves much to be desired.

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Based on reviews, created with AI

See what reviewers are saying

Rochelle Wilson
Rochelle WilsonFeatured

6 months ago

1 out of 5 stars

Someone managed to steal $345 from a…

Someone managed to steal $345 from a false Uber acct that Varo created to steal from their customers.

Suzie
SuzieFeatured

6 months ago

4 out of 5 stars

Love Varo

Love Varo, just sometimes Varo keeps reducing my advance for no reason then raise it back up the next week! Just pls leave the advance alone

Todd H
Todd HFeatured

6 months ago

5 out of 5 stars

Varo is drama free and easy to use…

Varo is drama free and easy to use without any problems like most banks these days.

Gina Luciano
Gina LucianoFeatured

6 months ago

1 out of 5 stars

I was double charged at Walmart & when…

I was double charged at Walmart & when I called my bank they REFUSED to remove the extra charge. It was OBVIOUS it was a mistake. $314.65! TWICE charged at the same moment to my card on Sep 12!!! REFU... See more

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Rochelle Wilson
Rochelle Wilson
1 reviews•New Reviewer
Featured
7 months ago
1 out of 5 stars

Someone managed to steal $345 from a…

Someone managed to steal $345 from a false Uber acct that Varo created to steal from their customers.

Helpful?
Suzie
Suzie
1 reviews•New Reviewer
Featured
7 months ago
4 out of 5 stars

Love Varo

Love Varo, just sometimes Varo keeps reducing my advance for no reason then raise it back up the next week! Just pls leave the advance alone

Helpful?
Todd H
Todd H
1 reviews•New Reviewer
Featured
7 months ago
5 out of 5 stars

Varo is drama free and easy to use…

Varo is drama free and easy to use without any problems like most banks these days.

Helpful?
Gina Luciano
Gina Luciano
1 reviews•New Reviewer
Featured
7 months ago
1 out of 5 stars

I was double charged at Walmart & when…

I was double charged at Walmart & when I called my bank they REFUSED to remove the extra charge. It was OBVIOUS it was a mistake. $314.65! TWICE charged at the same moment to my card on Sep 12!!! REFUSED To help me

Helpful?
Dany BWINIKA
Dany BWINIKA
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Great I’m loving it

Great I’m loving it

Helpful?
Elizabeth Surrett
Elizabeth Surrett
1 reviews•New Reviewer
7 months ago
1 out of 5 stars

I don’t like not being able to speak…

I don’t like not being able to speak with a person. Writing to a bot is not for me. Also only gives you small amount of words you can yse

Helpful?
Rachel VanderPlaats
Rachel VanderPlaats
1 reviews•New Reviewer
7 months ago
1 out of 5 stars

Terrible customer service

Terrible customer service. Have no idea what’s actually going on. Received a paper check my first payroll deposit and literally no one could tell me that that’s what will be happening.

Helpful?

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Pierce Stallworth
Pierce Stallworth
1 reviews•New Reviewer
7 months ago
1 out of 5 stars

My advance was lowered for no reason

My advance was lowered for no reason

Helpful?
Teresa Rodriguez
Teresa Rodriguez
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Good debit card

Good credit

Helpful?
Ariana Ortega
Ariana Ortega
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

I’ve been using Varo for 3 years and…

I’ve been using Varo for 3 years and I’ve enjoyed every bit. They make it easy to transfer money from your checking account into your savings account and vice versa. There is also a payday advance with amounts based on what you can actually afford to pay. Really love this bank.

Helpful?
Amber
Amber
1 reviews•New Reviewer
7 months ago
1 out of 5 stars

Increase advance

Increase advance

Helpful?
Jessica Bailey
Jessica Bailey
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

I joined Varo when it was brand new

I joined Varo when it was brand new. I signed up as one of its first customers and I’ve NEVER had a single solitary issue. I’ve had problem after problem with every other bank I’ve used. Varo always comes through. It’s actually where I put money I need to be absolutely safe and secure. I’ve never had my account hacked, I’ve never had any weird charges, I’ve never had an unpleasant experience with any customer service member. If I recount each experience with Varo, it’s 5 stars all across. I notice everything and I always speak up about any issues and for nearly 10 years now I guess (I don’t even know anymore) I’ve never had a single complaint. It’s amazing and they keep making it even better. It’s definitely my favorite. Not to mention purple is my favorite color.

Helpful?
Miriam
Miriam
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

I really enjoy having Varo

I really enjoy having Varo. Excellent

Helpful?
Jessica Rhodes
Jessica Rhodes
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Love love love Varo their great always…

Love love love Varo their great always helpful if I have a question !

Helpful?
kristin brown
kristin brown
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

I love Varo

I love Varo. No hidden fees and the advance is nice when im low on cash.

Helpful?
antonio Gonzalez
antonio Gonzalez
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

stress free bank

great online bank, gives you a big boost with the advancements.

Helpful?
Eloisa
Eloisa
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

I love the app

I love the app. I like to do my banking and also incoming deposits come two days early. The only issue that I have is when they say that I have an advance available it’s usually not available until a couple days after.

Helpful?
Nikos Short
Nikos Short
1 reviews•New Reviewer
7 months ago
2 out of 5 stars

Was like two days late on a advance…

Was like two days late on a advance because I got paid two days after it was due. I paid the advance in full and they knocked me down to 50 bucks now...not cool

Helpful?
Mm
Mm
1 reviews•New Reviewer
7 months ago
1 out of 5 stars

Lied I don’t get paid two days early

Lied I don’t get paid two days early

Helpful?
Alfred
Alfred
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

The customer service and the numerous…Tashia

The customer service and the numerous perks that comes along with banking with Varo.

Helpful?
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About Varo Bank

Varo Bank is a financial institution that provides a range of personal banking services designed to meet the needs of modern consumers. The company offers a no monthly fee checking account, high-yield savings options, and cash advances up to $250, making it accessible for individuals seeking straightforward banking solutions without hidden fees. Varo Bank's services also include a credit builder card and early payday options, allowing customers to manage their finances effectively and build their credit over time. Targeting individuals who prioritize transparency and low-cost banking, Varo Bank aims to simplify the banking experience. Its offerings cater to those looking for convenient, fee-free banking solutions that promote financial growth and stability. With a focus on customer-centric services, Varo Bank strives to empower users to take control of their financial well-being through innovative and user-friendly banking tools.

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