Review summary

Unipol has room for improvement based on customer feedback.

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Based on reviews, created with AI

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stefano morelli

2 out of 5 stars
Oggi ho scoperto un grosso problema di…

Oggi ho scoperto un grosso problema di possibile invalidità del contratto,leggendo una pagina a caso dello scritto polizza RC auto. Un contratto on line che mi hanno scritto ed inviato loro. Io ho dovuto dare solo un numero otp al subagente. Dopodiché credevo di essere assicurato fino a quando non mi è venuta la curiosità di leggerlo,ed allora ho scoperto un grosso errore che rendeva inutile il contratto, perché la copertura poteva venire meno.Fortuna che ho parlato con l'agente che gentile e disponibile mi ha corretto l'errore. Diversamente,la copertura era a discrezione della Compagnia,solo se non si attaccava ai cavilli! Il sistema aveva sbagliato ed ha cliccato una casellina diversa! Se fai incidenti vale ciò che è scritto.

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Joe

5 out of 5 stars
My first honest housing agency

The first agency that didn't try to steal all our deposit or add unreasonable fees at the end. I've been really impressed with the ethics of Unipol, they really keep the landlord in check (I didn't realise till after but they're actually a charity setup to improve student renting - and they certainly did!). I had some issues moving out in time, for which they were unbelievably helpful, they didn't charge me but instead Sam (my housing manager) offered to use another Unipol room to temporarily move my items into. Proper problem solvers, who are on the tenants side.

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julianlgmx

1 out of 5 stars
Why do they exist??

Why do they exist??? They ask for all information and then weeks later say they cant investigate, comment or get involved. Utterly unprofessional and seemingly incompetent.

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Missy

2 out of 5 stars
False promises

Not sure how they can call themselves a charity. They are just a glorified landlord and don't deal with complaints. Would avoid at all costs

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Company details

Fashion & Clothing

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DV

Useless company

Useless company. Allows any Tom, Dhick and Harry to make up a fake account and slander landlords who are not signed up with them. They do not even adhere to their own 'Terms and Conditions' which state they must give the landlord a chance to challenge the defamatory comments. They needed to be shut down and sued for defamation.

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