Review summary

Travel Center is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

AW
Excellent Service

Lawrence Cruz was very helpful, and arranged my trip quickly, and perfectly tailored to my requirements. I'll certainly be using this company again.

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C
Emily Scott was very helpful

Booked an F1 holiday based on a recommendation from a friend. Emily was very helpful and responsive to emails.

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B
We used TravelCenter for the first time…

We used TravelCenter for the first time and their Agent Olivia Wyatt was very helpful, managed all our requirements and changes in a friendly and professional manner, she was always happy to assist no matter what we asked. Will use Travel Center again and would recommend. BP

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L
Booking Experience

The booking experience has been so smooth and streamlined. Lawrence was a fantastic help and spent his time making sure I understand each item of the booking

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Showing 221 - 230 of 996 reviews
JJ

Be careful when booking with Travel…

Be careful when booking with Travel Centre, they booked me and partner into 2 hotels in Milan and Venice that offered free breakfast but we had to pay €15 each per day for the breakfast because we used Travel Centre and they had requested no breakfast without discussing it. When I sent proof from the website and asked to make a complaint this was ignored. The hotel blamed Travel centre and Travel Centre blamed the hotel, neither would provide me with a room rate so I could compare. Rip off centre more like !!!!

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A

Up and coming trip to Thailand

I Have recently booked a trip to Thailand for my partners 60th birthday 🎂 I have been given what I believe to be a fantastic deal, I looked at other independent travel agents and high street agents and no one could match the deal I have been given. My agent Mike Hedges was fantastic he helped me with many queries I had. I would highly recommended Mike and travel Center. I have already to my friends and family. Happy to update my review after I've been to Thailand but I'm confident all will be fine.

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LD

Chad smith

Chad smith, we cannot thank you enough for your help in finding our perfect honeymoon to Thailand. Chad was so patient with us and had so many suggestions. We had a budget and chad was able to find us every thing we needed. He calls back when he says he will and we feel he genuinely wants to find you your best holiday. It was a pleasure finding him on travel centre and will definitely be using him again in the future . Thank you x HONEYMOON 2025 here we come!!

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M

Fantastic customer service

Fantastic service, knowledge, price etc. Ronan who deals with my several requests and holidays is very knowledgeable, patient and gets me the best holiday and deals. Great customer service.

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RG

Patrick was very helpful

Patrick was very helpful and offered me flight options that suited my travel plans. Having previously booked with Travel Center the loyalty discount applied to the quote certainly made my recent booking very competitive. I look forward to making another booking in the future.

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DH

Nice and easy thanks to Roy

Nice and easy thanks to Roy. Made every effort to ensure booking was exactly as we wanted even changing booking 3 times while on the phone, which was answered promptly.

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jt

Value for money at first but customer…

Value for money at first but customer service was great Norman the travel advisor was very good and kept me informed all the way

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MB

It's always a pleasure booking through travelcenter

It's always a pleasure booking through Travelcenter & Mack. Big thanks to Mack for consistently accommodating my requests with professionalism and efficiency.

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J

Great deal

Great service by Harry Great response and deal,many thanks

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N

Emily

Emily The travel expert was really patient and helpful whilst we considered our next holiday to Thailand. She explored all Possible options for better flights and hotel choices and we feel we got a really good deal. Looking forward to our adventures in Thailand in March 2026.

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