Very satisfied
Was very happy with perfume that was ordered. Will buy again.

The Fragrance Warehouse receives mixed reviews, with many customers praising the fast delivery and good product quality. Reviewers frequently highlight their satisfaction with the prompt shipping and the excellent prices offered on a variety of perfumes. However, a significant number of complaints arise regarding incorrect orders, with several customers reporting that they received the wrong perfume or damaged items. Issues with customer service are also noted, as some consumers express frustration over the lack of communication when trying to resolve these problems. While many people express a willingness to shop again due to positive experiences, the recurring issues with order accuracy and responsiveness detract from the overall experience. Overall, the sentiment leans positive, but the company needs to address its fulfillment and customer service challenges.
3 months ago
I have just received my order from the fragance warehose 1 bottle of Paloma Picasso which is okay and two bottles of la perla classic 8ml mini Unfortunately both bottles of la perla classic have gone... See more
2 months ago
Easy to order and quick delivery
3 months ago
My product arrived smashed in the packaging. I informed the company who issued a returns label, I followed the instructions as provided and have heard nothing since. I was offered a repeat order and h... See more
3 months ago
I am glad that you can get this fragrance reminds me of the 80s
Was very happy with perfume that was ordered. Will buy again.
Still awaiting despatch 3 days after ordering
Although I wasn't happy with my product. I had a great experience with the company - I would use this business if needed in the near future.
Very efficient fast delivery. Everything well packed and safe.Loving my perfume Thankyou.
Quick delivery
I ordered a Ted Baker Men’s Skinwear 100ml EDT expecting a genuine retail product, but received tester bottles clearly marked “not for resale.” This was never disclosed in the product description. After multiple emails, I received no refund or meaningful response. I’ve now had to escalate the issue to my bank to recover my money. Very disappointing experience — I’d strongly advise others to avoid.
Great:)))))
Experience desastreuse . Commande fin fevrier 2025 . Livraison en France par Fedex qui n'a pas livré le bon relais colis . Bien evidemment j'ai été débité de mon parfum et des frais de douane (140€) . Et depuis mars aucun retour , aucune réponse , fedex me renvoit sur Perfume Warehouse qui brille par son silence ! Quelle bande d'incapables ....
Sent me the wrong perfume and I don't think it was a mistake. Don't expect to get what you order
Good service, product as described, arrived on time.
Do not order from here. Received testers instead of the real item. Returned using prepaid label and RM have not been able to deliver it back to them after 9 days...
Good value quick delivery will use again
Excellent service, quick delivery and a happy (and new) customer!
Don't waste your money! I bought a tester . It had mucky fingerprints over the neck and all over bottle. The perfume isn't genuine and is obviously out of date.
Good price, speedy delivery
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When emailed customer service team they said Royal Mail card was left, when emailed them back saying no card was left then they said they will contact me back and then several emails sent never received any reply or refund.
Excellent service quick delivery sadly not the fragrance i ordered but i like it all the same.
Super deals and fast delivery with great communication
Ordered Chantilly by Dana for my mam for mother's Day, it was one of the 'tester' bottles and all I can say "excellent" fantastic price, in original box and well packed with a fast delivery...will definitely buy from the fragrance warehouse again. Definitely recommend from my experience
My favourite aftershave at a reasonable price....what's not to like.
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The Fragrance Warehouse is a UK-based retailer specializing in a wide range of perfumes, aftershaves, and beauty products. The company aims to provide customers with access to the latest fragrances from renowned brands, ensuring that everyone can find a scent suitable for any occasion. Their product offerings include popular collections from designers such as Carolina Herrera, Valentino, and Ariana Grande, along with various testers for consumers to explore. Targeting fragrance enthusiasts and beauty consumers, The Fragrance Warehouse caters to individuals seeking quality products at competitive prices. The company's user-friendly website allows customers to browse and purchase items conveniently, reinforcing its commitment to providing a diverse selection of fragrances and cosmetics. By focusing on customer satisfaction and product variety, The Fragrance Warehouse positions itself as a go-to destination for those looking to enhance their personal scent collection.
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