Its been more than 6 days
Its been more than 6 - 10 days I haven't gotten my products yet, even though im being asked to review ….

The Dildo Hub is an online retailer specializing in a diverse selection of adult toys, including both ready-made and custom dildos. Catering to a wide range of preferences, the company offers premium-grade, artisan-crafted products designed to enhance intimacy and personal pleasure. With a commitment to quality, all items are rigorously tested to ensure customer satisfaction and safety. The Dildo Hub primarily serves individuals and couples seeking to explore their sexuality in a discreet and comfortable manner. The company emphasizes privacy, providing unbranded packaging and discreet shipping options for customers across various countries. By offering an extensive inventory of adult toys and accessories, The Dildo Hub aims to create a welcoming shopping experience for pleasure-seekers of all backgrounds.
TheDildoHub.com receives high praise for its excellent customer service and product quality, with many reviewers highlighting the prompt and helpful responses from staff. Customers appreciate the swift delivery of their orders, often arriving as promised, and the discreet packaging of their purchases.
However, there are notable complaints regarding shipping delays, with some consumers reporting that their items took longer than the expected 5-7 business days to arrive. Issues with incorrect orders and payment options, such as the inability to use Discover cards, also frustrate some shoppers. Despite these setbacks, the overall sentiment leans positive, as many express satisfaction with their purchases and the support received. Overall, TheDildoHub.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.4 | 5 |
| Mar 25 | 4.5 | 6 |
| Apr 25 | 3.9 | 7 |
| May 25 | 3.0 | 2 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 5.0 | 3 |
| Sep 25 | 4.4 | 8 |
| Oct 25 | 4.2 | 5 |
| Nov 25 | 3.8 | 6 |
| Dec 25 | 4.4 | 5 |
| Jan 26 | 3.6 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“First of all, I'd like to thank John from the customer support department because he was really reassuring and kind t...”
“Shipping said 5-7 business days and the eta now says a week longer, very disappointed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | +3% | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: TheDildoHub.com | All-American Online Sex Toys Retailer is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.9).
60 reviews of TheDildoHub.com | All-American Online Sex Toys Retailer. Filter by what matters to you.
Its been more than 6 - 10 days I haven't gotten my products yet, even though im being asked to review ….
Excited to try some of the toys, disappointed that they don't take Discover cards even though it says you can use it in the cart. Very, very disappointed.
Not what I was expecting, it’s very small at the top making uncomfortable for penetration.
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Placed an order about a month ago now and haven't heard anything about it even being started. Feels like I got scammed.
I had two orders from you that went well. The third order I received the wrong item. Support initially assisted me and informed me they would get back to me within 28hrs to rectify. Nine days later I'm still awaiting a response. I sent a follow up email. Still no response.
Prices are expensive so the process itself including buying, manufacturing, shipping and delivery would be expected to be of premium quality. My order was placed on 4th of April for a product that had 9-12 days shipping time and estimated delivery was 19th of April. It's now 23rd of April and the product hasn't even shipped yet. Very unsatisfied.
Have not received the item as yet. Taking a long time getting here.
The Dildo Hub is an online retailer specializing in a diverse selection of adult toys, including both ready-made and custom dildos. Catering to a wide range of preferences, the company offers premium-grade, artisan-crafted products designed to enhance intimacy and personal pleasure. With a commitment to quality, all items are rigorously tested to ensure customer satisfaction and safety. The Dildo Hub primarily serves individuals and couples seeking to explore their sexuality in a discreet and comfortable manner. The company emphasizes privacy, providing unbranded packaging and discreet shipping options for customers across various countries. By offering an extensive inventory of adult toys and accessories, The Dildo Hub aims to create a welcoming shopping experience for pleasure-seekers of all backgrounds.
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