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test-questions.com has a mixed customer experience.
Test-questions.com receives mixed feedback from users, reflecting both strengths and weaknesses. Many reviewers praise the quality and relevance of the practice questions, noting that they effectively help with exam preparation, particularly for the ISA Arborist and ATLS exams.
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Customers appreciate the excellent customer service, highlighting prompt responses and helpful support. However, a significant number of users express dissatisfaction, citing issues with outdated question pools, incorrect answers, and a frustrating access code system that limits usability. Some feel that the questions do not align well with actual exam content, leading to a perception of poor quality. Overall, while there are commendable aspects regarding the questions and customer service, the concerns about accuracy and access hinder a more favorable view.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
21
100%
—
● Low
3.5 / 5 overall
=
21 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
3.5
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
2
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
Top praiseof 12 positive reviews
Customer service50%
6 mentions
Website & app25%
3 mentions
Fast & efficient17%
2 mentions
Helpful support17%
2 mentions
“Their customer service is excellent”
On “Customer service” · Mar 28, 2024
Top complaintsof 8 negative reviews
Poor quality25%
2 mentions
Quality25%
2 mentions
“poor quality questions, far away from exam spirit, a lot of errors in the questions and answers”
On “Poor quality” · Jun 12, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
Bottom line: test-questions.com is #5 of 5 on overall rating in this group. On website & app, Solomon Admissions Consulting scores higher (4.2 vs 3.4).
Reviews
21 reviews of test-questions.com. Filter by what matters to you.
Useful for the first day, though the code stopped working on the second day. The day of my test. And it seemed that many questions repeated themselves, though I didnt see any like the ones I failed on the actual test. This deal is overpriced, I'd say, compared to buying a textbook.
Outdated question pool
I have purchased the ATLS 2022 in May, but the real exam has already a totally new question pool at the same week. Outdated question pool. Not helpful.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 38% are 1–2★.
About test-questions.com
CrowdTrust is an online review platform designed to facilitate transparent feedback and evaluations for various services and products across multiple industries. By enabling users to share their experiences and insights, the company aims to create a trusted community where consumers can make informed decisions based on the collective wisdom of others. This platform is particularly valuable for businesses seeking to enhance their reputation and improve customer satisfaction through genuine reviews.
The target audience for CrowdTrust includes both consumers looking for reliable information before making purchases and businesses seeking to engage with their customers effectively. The platform serves a diverse range of sectors, including education and training, where users can review online learning courses and educational resources. By fostering an environment of openness and accountability, CrowdTrust helps users navigate the complexities of the online marketplace, ultimately driving better connections between brands and their customers.