Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

She was respectful and attentive as…

She was respectful and attentive as well as being an active listener.

Helpful?
Lisa
Lisa
1 reviews
4 months ago
5 out of 5 stars

Elisa was amazing and understood my…

Elisa was amazing and understood my needs for a prescription refill!!! Thank you to everyone!!

Helpful?
Jason Foster
Jason Foster
1 reviews
4 months ago
5 out of 5 stars

Overall great experience

Overall great experience, Dr. was attentive and provided good recommendations for the symptoms I was dealing with. I did not have to wait more than 15 minutes to speak with the Dr. and scheduling the appointment was quick and easy.

Helpful?
Susanne
Susanne
1 reviews
4 months ago
5 out of 5 stars

Quick and easy

Quick and easy. Understanding of what I was dealing with and clear directions on how to heal. Minutes instead of hours in an urgent care! Poison oak was my issue and I’m going much better in just 2 days with proper care!

Helpful?
Tavia W.
Tavia W.
1 reviews
4 months ago
1 out of 5 stars

Go elsewhere

The provided doctor's note for work is very very very generic. After receiving the note, I called and asked could information be added to the note that my job specifically needs. I was told the notes canot be edited by the provider. Every other telemedicine service allows form updates. Why not Teladoc? A waste of my money because I know my job will mot accept this basic generic form.

Helpful?
Amy
Amy
1 reviews
4 months ago
5 out of 5 stars

Quick service and the doctor was great!

Quick service and the doctor was great!

Helpful?
Valerie Means
Valerie Means
1 reviews
4 months ago
5 out of 5 stars

Dr was very fast and efficient

Dr was very fast and efficient

Helpful?
4 months ago
5 out of 5 stars

Super fast and easy

Super fast and easy, very nice doctor. 👍

Helpful?
4 months ago
1 out of 5 stars

Their app says that they can do lab…

Their app says that they can do lab work but they cannot (or would not) order them for me based on the 2 minute $89 call from the doctor I spoke with. It was clear in my paperwork what I set the appointment up for. They could have declined it but nah. Take someone’s money just to say we don’t do that

Helpful?
4 months ago
5 out of 5 stars

I was able to communicate on both…

I was able to communicate on both ends,I really appreciate the opportunity to improve health care.

Helpful?
4 months ago
5 out of 5 stars

Very quick response

I had a bit of a problem getting logged in, but managed to get to the right screen. Once I updated my medical history, which took a while, the rest was easy. It took a couple tries to get photos uploaded. The actual info input was smooth and within 2 hours, I had the diagnosis, the explanation and a prescription to get. So easy.

Helpful?
Wanda Clinton
Wanda Clinton
1 reviews
4 months ago
5 out of 5 stars

This was my first time using the…

This was my first time using the service it was so easy the provider was very understanding and professional made sure to I understood what was going on I will be using the service agsin

Helpful?
M B
M B
1 reviews
4 months ago
5 out of 5 stars

They listened respectfully and…

They listened respectfully and intently. Pinpointed my issue and helped provide a clear solution.

Helpful?
Janice Stamps
Janice Stamps
1 reviews
4 months ago
5 out of 5 stars

Quick and easy

The doctor was extremely nice and understood exactly my problem. Got my prescription right away.

Helpful?
Chito Magboo
Chito Magboo
1 reviews
4 months ago
5 out of 5 stars

Consultation

From the very start the doctor took care of me very well. He was amazing and I could not tell anything more. I highly recommend the doctor and teladoc.

Helpful?
4 months ago
5 out of 5 stars

It is a great online service

It is a great online service, you can talk to your doctor without leaving your home and get best possible medical care online. Highly recommended.

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Ken
Ken
1 reviews
4 months ago
5 out of 5 stars

Great service

Appointment was seamless. Would definitely recommend!

Helpful?
4 months ago
5 out of 5 stars

Teledoc is a great way to get immediate…

Teledoc is a great way to get immediate medical answers. Their providers and excellent and provide the help that you need.

Helpful?
LUIS ALVAREZ
LUIS ALVAREZ
1 reviews
4 months ago
5 out of 5 stars

They called quick and listen to me and…

They called quick and listen to me and explained everything down to what type of medication they were prescribing

Helpful?
Cecil Seferos
Cecil Seferos
1 reviews
4 months ago
2 out of 5 stars

Know the limitations

Teladoc is a useful resource if you know exactly what is happening for you, it is a common condition, and you just need access to a prescription, for example. However I had a visit a few weeks ago in which I tried to convince the provider that something serious was happening for me, I wasn’t believed and was told I had a common infection that I had already tested negative for at an urgent care. I felt like the provider was simply running down a checklist and did not have the skill or desire or time to provide genuine care. I was in the ER with a life threatening condition the next day.

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