Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

I had an AMAZING experience

I had an AMAZING experience! Dr. Beverly was kind and listened to all of my concerns! He took the time to explain things to me and recommended lifestyle changes to accompany the medical treatment. I felt heard, seen and valued

Helpful?
4 months ago
5 out of 5 stars

First time therapy seeker

I have never had therapy and was very nervous. My provider took the lead, listened to me, I didn't feel judged at all, I felt very comfortable. I would definitely recommend this to my friends and family.

Helpful?
S.MCK
S.MCK
1 reviews
4 months ago
3 out of 5 stars

Great experience with the doctor, misleading cost when I have insurance.

Great experience with the doctor. However, I think it is misleading to show that Teladoc visits are $30 on my benefits and on the costs in my account settings when I have insurance, but then charge me $60 each time for my child having a sore throat.

Helpful?
Teneka B
Teneka B
1 reviews
4 months ago
5 out of 5 stars

it was easy to set the appointment same…

it was easy to set the appointment same day available and knowledgeable staff and listen to my concerns and gave me options . Did not rush and made sure we addressed everything

Helpful?
Chris Betzler
Chris Betzler
1 reviews
4 months ago
5 out of 5 stars

Our health concerns were listened to…

Our health concerns were listened to and addressed quickly.

Helpful?
Beckie Avery
Beckie Avery
1 reviews
4 months ago
5 out of 5 stars

That was the best experience I’ve had…

That was the best experience I’ve had with Teladoc. Ty so much for caring about me

Helpful?
Zach
Zach
1 reviews
4 months ago
4 out of 5 stars

Nice and easy process

Nice and easy process

Helpful?
4 months ago
5 out of 5 stars

Dietician is friendly

Dietician is friendly, knowledgeable and a good listener

Helpful?
Laural Wolff
Laural Wolff
1 reviews
4 months ago
5 out of 5 stars

I received prompt and courteous…

I received prompt and courteous services. The provider listened patiently and answered all my questions.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

A quick reach with doctor share the…

A quick reach with doctor share the issue and get a quick reply and medication

Helpful?
Matthew
Matthew
1 reviews
4 months ago
5 out of 5 stars

Prompt and knowledgeable.

Provider was caring and knowledgeable. Service was very prompt - received a call with five minutes of requesting an appointment.

Helpful?
Karen Hammer
Karen Hammer
1 reviews
4 months ago
5 out of 5 stars

Easy to book

Easy to book, received call right away. I missed the call and was called back quickly. Super simple and smooth. Doctor called in my prescription immediately. Fantastic service. Will definitely use again. Highly recommend.

Helpful?
Hunt BN
Hunt BN
1 reviews
4 months ago
5 out of 5 stars

Best medical visit ever

I had such a wonderful visit with the service provider today. She provided me with a very clear understanding of my diagnosis as well as a thorough treatment plan. Thank you!

Helpful?
B. Jones
B. Jones
1 reviews
4 months ago
5 out of 5 stars

Fast, inexpensive and helpful

The appointment was easy to schedule and was able to talk to a dr. the same day. The communication prior to the appt was great, the doctor was on time, caring and able to help over the phone by calling in a prescription (I took an at home test and attached a picture of the results to my appointment request.) The appt only cost me $15 and I didn’t have to leave my house or sit in a waiting room with contagious people.

Helpful?
Moe martin
Moe martin
1 reviews
4 months ago
4 out of 5 stars

Mental happiness

This Is great so far and I’m optimistic about getting better with the things that’s being tough for me And I’m happy that my coach Is patient and understanding so I’m truly grateful for initiating this journey also from the convenience of my home thanks Teladoc ! and also I’m happy for the notifications prior to the sessions

Helpful?
4 months ago
5 out of 5 stars

I love it

I love it. Appointments are easy to schedule and you can talk to your Dr almost immediately or schedule at your convenience. They listen. It's fast, but you're never rushed. Prescriptions are always immediately sent. When it comes to my mental health treatment, I actually prefer my Dr on here, over the ones I've personally gone to.

Helpful?
4 months ago
5 out of 5 stars

Great service

This was my first time using Teladoc and at first I was hesitant but I couldn’t make it to my primary doctor so I did a phone visit. They gave me a reminder before the call and the doctor called on time. She was very friendly and helpful. I got what I needed and more helpful information about my situation. I’m glad I made the call and I highly recommend.

Helpful?
Mary
Mary
1 reviews
4 months ago
3 out of 5 stars

the video platform never works for my…

the video platform never works for my appointments with my doctor. We have gotten so use to the system not working that wwe simply just use the phone. This is not optimal but it works.

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Liam
Liam
1 reviews
4 months ago
5 out of 5 stars

Good care

Good care, I trust them.

Helpful?
4 months ago
5 out of 5 stars

Easy access to care

Dr. Hart was great! Easy and convenient service!!

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