Tea Runners

4.844137931034483 out of 5 stars
4.8
Excellent725 reviews

TrustScore

4.8
4.844137931034483 out of 5 stars
Excellent
5 out of 5 stars
651
4 out of 5 stars
53
3 out of 5 stars
11
2 out of 5 stars
2
1 out of 5 stars
8
725 reviews in total

Review summary

Tea Runners is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Paid for a year subscription as well as…

Paid for a year subscription as well as a teapot for my son for Christmas. Have not received a single box or the teapot...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Great Tea HORRIBLE Service

My friend and I were looking for a tea subscription after our advent calendar was done. We started Tea Runners in Decemb...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I like tea and I like this service

I like tea and I like this service, cause they like tea like me)

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I buy coffee here

I have been drinking coffee every morning during the whole my life and ofc I can't get rid of this addiction, but it doe...Read more

0
0
🔥 High engagement

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Karen
Karen
1 reviews
over 6 years ago
5 out of 5 stars

Perfect gift!

I received my first box and was very pleased with the quality of the teas and the beautiful packaging. I am looking forward to my next delivery!

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Fred Bier
Fred Bier
1 reviews
over 6 years ago
5 out of 5 stars

Received my first box

Received my first box in February and is wonderful tea! Do your self a favor and sign up! You won't be disappointed.

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Debbie Girard
Debbie Girard
1 reviews
over 6 years ago
4 out of 5 stars

Love the selection of different teas

Love the selection of different teas, some I have loved, and some not. Will certainly order some that otherwise I would not have known about.

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over 6 years ago
5 out of 5 stars

Happy Customer!

I'm very pleased with the quality of the tea and the level of customer service I've received from Tea Runners. Happy to be a customer!

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Bruno
Bruno
1 reviews
almost 7 years ago
5 out of 5 stars

Just love them!

Just love them!

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Taylor
Taylor
1 reviews
almost 7 years ago
2 out of 5 stars

Not tea since most are sugared

Not tea since most are sugared, doctored water when steeped.

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almost 7 years ago
5 out of 5 stars

So far it is exactly as advertised

So far it is exactly as advertised. The whole family had enjoyed new teas and has a better under of what we enjoy and desire. No tricks...is what it is.

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Debra Barnett
Debra Barnett
1 reviews
almost 7 years ago
5 out of 5 stars

Delicious Tea!

I received 3 months of Tea Runners as a gift, and I've been very pleased with the quality and variety of the teas I have received. They come in a beautiful box and are fresh and delicious! I will continue the monthly tea boxes after my subscription runs out.

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Dave
Dave
1 reviews
almost 7 years ago
5 out of 5 stars

Fantastic support

Fantastic support, fantastic product, clear passion for the service!

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almost 7 years ago
5 out of 5 stars

The tea is amazing

The tea is amazing, the communication is clear and timely, and the options to customize are so helpful. Excellent service!

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almost 7 years ago
5 out of 5 stars

Lot of variety, all quality products

I've been subscribed for three months (I got the 2-months subscription). The teas are varied and taste unlike anything I've ever tasted before. It's a great way to discover new flavours on a regular basis when subscribing to their boxes. They even offer the flexibility of changing the content of your boxes ahead of shipment if you notice something you know you won't like when they announce the content of their next shipment. I used that option in my recent box, the process is very simple, entirely done through their website (they offer a list of alternatives you can chose from - again, a lot of variety offered on that list). The packaging itself is also very well done - on par with something you'd see on a store shelves, with resealable zip-locked bags.

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Jeff Fry
Jeff Fry
1 reviews
almost 7 years ago
5 out of 5 stars

So far everything has been wonderful.

So far everything has been wonderful.

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ProTeaAgenda!
ProTeaAgenda!
1 reviews
almost 7 years ago
5 out of 5 stars

So far we are enjoying the teas

So far we are enjoying the teas. We were also pleased how they were shipped, not too much packaging. And we liked being able to switch to the All Black box. That's a nice feature. Thanks!

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almost 7 years ago
5 out of 5 stars

What a treat!

What a treat to receive interesting quality teas in beautiful packaging!

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Sue Braun
Sue Braun
1 reviews
almost 7 years ago
5 out of 5 stars

Good service

Good service, yummy teas, clever different gift

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J. S.
J. S.
1 reviews
almost 7 years ago
5 out of 5 stars

My first encounter with this tea…

My first encounter with this tea service, Tea Runners. It was a Christmas gift and I love them originality, packaging, timely delivery and most important, taste, flavor and richness. Looking forward to future shipments.

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Casey
Casey
1 reviews
almost 7 years ago
5 out of 5 stars

I cannot recommend Tea Runners highly…

I cannot recommend Tea Runners highly enough! Customer service is excellent and incredibly responsive if there are any issues or allergy concerns and the tea itself is exceptional! There's a wonderful variety from month to month and it's nice that they occasionally include decaffeinated teas. 10/10!

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Sue
Sue
1 reviews
almost 7 years ago
4 out of 5 stars

Great Birthday Gift!

Tea arrived in great shape

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Nancy Yavrom
Nancy Yavrom
1 reviews
almost 7 years ago
5 out of 5 stars

The teas and the system for brewing are…

The teas and the system for brewing are totally satisfactory.

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Lisa
Lisa
1 reviews
almost 7 years ago
5 out of 5 stars

So far, it's a lovely way to sample different teas!

I received a 3 month classic subscription for Christmas from my boyfriend. When the January email came out detailing which tea samples would be included in my subscription box, I (very easily) replied to the email saying that I'd like to make a sample swap. My request was promptly acknowledged and I eagerly awaited the arrival of my teas. When my first box did arrive (on a Monday), it unfortunately was missing one of the 4 samples (the one I had requested as a substitution). I emailed Tea Runners to let them know, and immediately received an apology and an assurance from Charlie that he'd ship my missing tea out to me ASAP, and that I should have it by that Friday. The missing tea did arrive on Friday, and I was very pleased with the customer service I experienced. The samples themselves are also enjoyable, though--as some people have mentioned--a wee bit small. As someone who likes to try lots of things, but not necessarily commit to a whole bag or box before I know if I like it, this really is the perfect solution for trying all different kinds of interesting tea varieties. While there is one sample that I'm not particularly enamored with, the other 3 are delicious, and I'll certainly be enjoying them to the last leaf!

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