Tea Runners is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service.
Paid for a year subscription as well as a teapot for my son for Christmas. Have not received a single box or the teapot...Read more
I like tea and I like this service, cause they like tea like me)
Bought a 6 month subscription for my mother last year and she loved it so much I had to go out and get one myself! Every box is full of high quality, awesome teas. I look forward to it each month! This is easily the best "box" shipment I've ever been a part of.
Une sublime découverte à chaque mois!! Quelle merveilleuse idée d’offrir tout ces magnifiques thés!! Merci Tea Runners!!!
LOVE my subscription to Tea Runners! It's a fun gift to myself each month. I very much enjoy all the teas! Perfect gift for the gourmet tea fan. LOVE the packaging too. LOVE the fact that I can select the all black tea box, as I prefer black teas over herbal teas. So great to be able to sample teas and then buy more of the ones you really like. LOVE the descriptions and info about each tea. Enjoy my tea runners tea subscription!
The quality is good. It is actually not a lot of tea for a rather high price.
The teas are always fun to receive. I appreciate the information included about the teas. I like some better than others but all of them have been enjoyable. So many great teas to try, so little time. With 4 different boxes you can easily find something you will like.
Great selection, lots of subscription options, excellent and responsive customer service.
it's my 2nd month of the Black Tea subscription box. the teas are delicious. they are shipped with care and there's lots of information about the teas and where they come from. when i was concerned about the shipping date of the 2nd box, Charlie responded promptly by e-mail. the tea arrived in good time. i'd highly recommend Tea Runners to fellow tea enthusiasts. we also purchased two stonewear mugs and they're gorgeous.
the tea selections have been wonderful
Loving the tea and the tea pot too! And when I had an issue, Charlie contacted me quickly!
I have signed up for a six month subscription a couple times now and I have been impressed both times. They choose some of the best teas to share with their subscribers and their customer service is first rate. I highly recommend Tea Runners.
Best teas ever... such an interesting selection of the finest teas. Just love it when my tea box arrives in its very appealing package!!!
I love the variety of teas. The information pamphlets are interesting to read & learn about the tea I am drinking.
Lots of different options, the tea always arrives unharmed and in a very lovely wrapping, so it is like I am getting a present each month. The tea is always beautiful. There hasn't been a single one I wouldn't drink again!
I enjoyed my tea from China. Just had issues to see if I was getting more or not. I appreciate it was a gift but I would like to know if it was a one time or a monthly thing.
Awesome, awesome teas and great customer service. Highly recommend this company (also, watch Firefly!!!)
I can't say enough about how fantastic Tea Runners is! The website is easy to navigate and informational, the subscription service provides the opportunity to experience many different teas and substitute if needed for allergies or preference, the quality of the teas is beyond comparison and the customer service has been absolutely amazing! I recommend Tea Runners to anyone and everyone who will listen - I'm thrilled with my experience and am so grateful to have such a wonderful source for quality tea! Thank you!
I love the quality of tea, being able to try different flavors every month, and the ease of customizing my orders!
I have never been someone who put a lot of money into quality teas, because I have also enjoyed the (reasonably) cheap ones - and still do. But the teas sent by Tea Runners do not only taste great, they also make the experience of "brewing a pot" rather special and relaxing. And their teas taste great to boot.
My adult children bought a box a month for me for my birthday. I absolutely love the adventure trying new teas every month. Best birthday gift.
The teas have been amazing and I have really enjoyed discovering new flavors. The customer support was amazing.
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