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Review summary
Sunshine Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Ashleigh and James did a wonderful job, in intense heat. I’m in awe of their work ethics. The product had a minor glitch but not a problem or concern. Bay window and front door installed within the day.
Thank you
Had 2 windows, 2 doors fitted with two of the boys( can’t remember their names sorry) but they are absolutely fabulous! Asked me if I was happy during the process, allowing me to have exactly what I wanted. Really happy with all! Highly recommend 💗
We recently had 7 windows installed by Paul & Joel and have to say their professionalism was second to none! Outstanding workmen! Always on time, very clean and just all round decent guys! absolute credit to the company! thanks Paul & Joel :)
I just want to say a special thank you to geraint who was the sales person who I fist met when having a quotation of sunshine home improvements. He was so polite and got the price just were we wanted it. And I have to say the triple glazing is so good at keeping the noise out and we feel much warmer a***
The fitters were very clean and tidy and explained every step in great detail and took us around every window before leaving just to make sure we were happy with everything. I could not recommend this company highly enough. I will be back for my facia soffit and guttering before the winter a********
Tim Holmes from sunshine home improvements, rang me to say that my mum had given him my number. Now this is double glazing company who went to see my mum and she had given them a cheque
Tim had spoken to my mum 3 years when they fitted patio doors and some other windows, hence my mum calling them again, she trusted them and the work completed was perfect..Now this is what shocked me..my mum had given them a cheque for them to do the work, but Tim after speaking to my mum felt something wasn't right.My mum's health had deteriorated and Tim was right to call me. I cannot thank him enough for going above and beyond and bringing this to our attention. Well done sunshine home improvements .. that's a 5***** from me ....
Really happy with the quote I had today from Geraint ,very friendly and helpful service. Booked in my patio doors and window installation today,super excited to have new doors.
Had previous had work done with this firm 2yrs ago ,very happy with their work and installation,customer service I would rate as excellent 👌
From the initial call to the end process I have had an excellent services from sunshine home improvements. They installed all my windows, conservatory & doors and I am very happy with the triple glazing. The installers cleaned up after and finished the job as scheduled. I would definitely recommend this company. Thank you for an excellent service!
We have had all of our home done with sunshine over several years and have to say they have good workmanship.! Installers have been tidy and have cleaned up after themselves. From start to finish we are very happy with everything and would recommend them to anyone.
From the first point on contact, there was a friendly and professional service.
The advisors were always there to help with every fine detail.
Very quick, prompt and knowledgable in replying to all queries!
Brilliant value for money !!
5***
Will recommend to all family and friends !
Very happy customer !
Pressure / 'aggressive sales practices' Dept Business UK gov. Agressive sales
We have just had a most unpleasant experience with a salesperson from Sunshine Home Improvements, a Neath company, who was to give a quotation for replacement windows. Be aware that the sales technique from salesperson from this company who came to the house used the ‘one-time’ offer — a time limit on a deal that pressures you to buy something immediately for fear of missing out'. He measured the windows and presented us with a price. He phoned his boss and said his boss said he could make an offer that was thousands less even with 'scrappage' included. He then gave another lower price but we had to agree a fixed date in April and had to agree to that today. We said we could not possibly give an answer that day as we would wish to consider the offer carefully over time. I said we would wait for his written quotation. He said there would not be a written quotation. He kept asking why we would not take this offer and we both repeated more than once that such an expensive purchase had to be considered over time. I asked the salesman to leave as I felt his persistence amounted to badgering. He did not leave but rather phoned his boss and and was telling him we had declined the offer. While he was on the phone, I asked him again to leave. He did not make any effort to leave but persisted with the tack that we were turning down an 'unbelievable' deal. I said I would call the police if he did not leave. After several requests he did leave. The atmosphere was very unpleasant and I started to record the conversation as he was leaving the house. Dept Business UK Gov definition: 'Pressure selling and doorstep salespersons overstaying their welcome are examples of aggressive practices'.
I have just had my windows done From aluminium to Triple glazed.! The transformation is absolutely amazing.! 🤩 from start to finish everyone I have spoken to or met have been friendly and polite. I had Gareth and Carl come to do the work and they worked non stop to a really high standard, they were pleasant and chatty throughout and I would absolutely recommend the company. So happy with my new windows. Triple A Star rating from us.!! Will definitely be having the rest done with these guys.!
Just had the two loveliest men come and fit 9 windows. Fantastic quality and attitude to the job. Communication was second to none. Promises kept. Dates and fitting adhered to. All in all extremely happy!! I now have a warm home cannot thank enough!! Would highly recommend! Will definitely be using again!!
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