I wear a size 10
I wear a size 10, based on the reviews I ordered a size 12 these shoes are extra narrow. Guess what they charge to send back.
3.0
Average
9 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Step! Shoes has mixed reviews from customers, though some mention concerns about poor quality.
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Based on reviews, created with AISee what reviewers are saying
DON'T TRUST THEM
I ordered a pair of sneakers in size 7.5 so they took almost 2 weeks to ship them then sent a size 8 in wide width. Do not trust these people because they lie and won't rectify the problem
Don't buy these terrible shoes …
My son is now in the second pair of shoes in six months . The first pair split around the front after 3 months . After some complaining at the show zone they exchanged them for another pair. These she's lasted for two months before the heel part collapsed as there was nothing to support this part of the shoe underneath. I took them back to Shoe Zone . This time the manager said that he had signed the receipt previously to state that there would be no more exchanges . I told him I would be contacting the shoe maker directly. I told them they shouldn't stock poor quality shoes .
Free shipping in other retailers
Shoes are fantastic, comfy and sustainable. Unfortunately the very expensive delivery works much worse than free shipping in other stores where I previously bought this brand. I recommend customers to check the other big shoe shop that also sell them.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.stepshoes.com
All reviews
9 total • Write a review
Showing 1 - 5 of 5 reviews
M
Marius
US
The costumer service is a joke
Ordered a pair of shoes over Amazon that started falling apart after just two months. After contacting Shoe Diamond & Swimwear they informed me, that they only have a 30 day warranty period so there is nothing they can do about it. The fact that they won't acknowledge that a 100 dollar pair of shoes should last more than two months seems really greedy. Can't recommend this store...
Date of experience: February 17, 2022
Bv
THE BOOTS ARE AWESOME INCREDIBLES AND…
THE BOOTS ARE AWESOME INCREDIBLES AND ON THE RIGHT SIZE GOOD MATERIAL AND COLOR
Date of experience: November 27, 2021
IA
Great shoes and staff
Great shoes and staff. Step Shoes should be your destination for comfortable, yet stylish shoes. I love the shoes I got, Thanks.
Date of experience: June 17, 2020
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