Sprinly

3.9227642276422765 out of 5 stars
3.9
Great492 reviews

TrustScore

3.9
3.9227642276422765 out of 5 stars
Great
5 out of 5 stars
263
4 out of 5 stars
86
3 out of 5 stars
52
2 out of 5 stars
24
1 out of 5 stars
67
492 reviews in total

Review summary

Sprinly has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

The food is fantastic!

First let me say the food is fantastic! I love the low sodium content. A lot of other food delivery companies boast abou...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I would have read some of these…

I wish I would have read some of these reviews before placing an order. In big bold letters it says the meal is deliver...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Gaslit by Customer Service

**UPDATE** They did end up refunding me and apologizing that it was in fact their error, although this should have been ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Delicious and convenient meal service!

I absolutely love this meal service and all the meals have been so delicious! I’m the only person who eats plant-based i...Read more

0
0
🔥 High engagement

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LINDA MALONEY
LINDA MALONEY
1 reviews
about 2 years ago
5 out of 5 stars

I have been so happy with this meal…

I have been so happy with this meal plan! I have been trying to add fiber and more vegetables to my diet and this certainly helps me. I buy 6 meals a week and this has been helpful to my busy schedule. The meals are fresh and delicious (often to my surprise), and my only suggestion would be to expand the menu just by one or two more options. There seems to be quick repeats. All delicious! Customer service is prompt and friendly and very invested in making customers happy.

Helpful?
Susan
Susan
1 reviews
about 2 years ago
4 out of 5 stars

Good experience

Decent flavors. Fresh produce. Liked most of the meals

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Gigi
Gigi
1 reviews
about 2 years ago
5 out of 5 stars

I tried it for a week and I loved it

I tried it for a week and I loved it. I will order more.

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Lee McKenzie
Lee McKenzie
1 reviews
about 2 years ago
1 out of 5 stars

A new client with an abysmal experience

I was a new client and had a really abysmal experience. First of all there is no way to know what day your fresh meals will arrive, it could be Monday, Tuesday or Wednesday. This makes meal planning for the week problematic. These is no tracking on the web site at all. After being confused as to when I would get my first delivery as nothing was showing in my dashboard about a delivery this week, I reached out to customer service who told me they email tracking on Monday nights. An email on Tuesday that I still haven't got. My meals did arrive today, and they are wrong. Sprinly, as of writing, has an extremely limited meal selection - just 6 different meal choices each week. So I picked one of each. They actually sent two sets of duplicates. So I only have 4 different meals. I reached out yet again to customer service who offered to credit just 2 meals to my account, no additional meal for the incovenience at having to twice reach out in just a single 24 hour period. She confirmed my order was placed correctly and that someone on the production line packed the wrong meals. She would 'escalate' this. Anyway, I replied that after two mistakes on my very first order I had lost trust in them and I was closing my account, and that they really need to iron out these basic problems they are having. I was told as a small company they have a policy of no refunds. Even if it as fault of their own. This is their actual policy. So, I did try one of the meals today, a 'Mac and Cheese with Broccoli', and it was at best mediocre. Very little flavor and the weird 'cheese substitute' sauce that had the smell and consistency of flour and vomit. This went in the trash. I selected a different meal but the directions were like a mini lesson in food serving with many many steps all printed in small font text with some direct label printer that makes the text almost illegible. This made the deciphering of all the 'remove this, place that on a plate, warm this for this period, stir in that, warm for that period, sprinkle this, combine that, stand on one leg, don't do this, bla bla bla' If I wanted to prepare the meal myself I would not be paying over twenty bucks a meal for prepared food. There are many meal services available, and Sprinly isn't one of them you should consider using.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

not what I expected and it is out for…

not what I expected and it is out for delivery so long that the food is lukewarm. I will try one more week if it is not any better I will cancel.

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becky
becky
1 reviews
about 2 years ago
5 out of 5 stars

New but happy customer!

I am a new customer of Sprinly & have only tried a few meals but I simply must tell you how delicious are the meals I’ve tried so far!! I have tried several different plant based prepared products & by far Sprinly is hands down the tastiest. I had to pause a second order due to being on vacation but as soon as I return home, I am placing my next order. And I already have my 2 sisters ready to sign up. Thank you for making the cooking & eating this way easy & delicious.

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Debra  Welan
Debra Welan
1 reviews
about 2 years ago
5 out of 5 stars

I have loved every meal so far.....I'm…

I have loved every meal so far.....I'm still new but I can't wait to figure out which meal I'm going to choose for dinner. They are all delicious and I'm so happy to be eating so healthy!

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Peggy Byrde
Peggy Byrde
1 reviews
about 2 years ago
3 out of 5 stars

Sweet potato hash with veggie chorizo made my husband sick. Tofu with rice made me sick.

Sweet potato hash with v

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Tina Bowens
Tina Bowens
1 reviews
about 2 years ago
1 out of 5 stars

Disappointed

Only enjoyed the seeet potato hash! The father meals were not good!

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about 2 years ago
5 out of 5 stars

We are super duper happy with the…

We are super duper happy with the quality and taste of the meals. We have had a few somewhat smashed packages. But we are hoping that will improve over time.

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over 2 years ago
5 out of 5 stars

Product delivered as advertised

Product delivered as advertised. Timely delivery, fresh healthy meal.

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Adina Jones
Adina Jones
1 reviews
over 2 years ago
4 out of 5 stars

Overall pretty good. Didn't really like the squash and…

Didn't really like the squash and quinoa dish. And the sauce for the burger keeps spilling out of containers. Otherwise, everything else was very delicious and filling 😋

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Laura Romans
Laura Romans
1 reviews
over 2 years ago
3 out of 5 stars

Broken container

Received my box and a container was busted and leaked all over the meals and box. I noticed the container was cracked but decided to eat around the contents of the small container. While eating it, I did get a small piece of plastic out of a bite I had. Then I swallowed and a small plastic piece went down and I choked. The end result was not good. Totally my fault for attempting to eat it but I didn’t want to waste the meal.

Helpful?
Kathy Card
Kathy Card
1 reviews
over 2 years ago
1 out of 5 stars

Please cancel my subscription to your…

Please cancel my subscription to your food; I don’t like it. Kathy Card

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Cheryl Fuller
Cheryl Fuller
1 reviews
over 2 years ago
5 out of 5 stars

Katherine and Rachel are exceptionally…

Katherine and Rachel are exceptionally helpful. They make customer service shine as it was intended to. Happy happens there

Helpful?
over 2 years ago
5 out of 5 stars

So wonderful to get healthy nutritious…

So wonderful to get healthy nutritious fresh meals delivered weekly! We love that the options change each week! Can hardly wait for our 3rd delivery tomorrow. Saves money and time vs. going food shopping and food prepping. No wasted groceries!

Helpful?
Michael
Michael
1 reviews
over 2 years ago
5 out of 5 stars

Amazing meals

Great portioned out meals and with the cooking instructions makes it simple to prepare. Thanks!

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Teresa Metz
Teresa Metz
1 reviews
over 2 years ago
5 out of 5 stars

I’m thrilled with my choice to eat as…

I’m thrilled with my choice to eat as healthy as can be! I’m looking forwarding to tasting new meals and seeing over time the improvements in my well being and health.

Helpful?
over 2 years ago
5 out of 5 stars

…Good Organic Plant-Based Food

The best organic food service that I have tried so far! Every meal that I have tried is fresh and delicious. The packaging is done with care, not just thrown together like other meal services that I have subscribed to. It would be nice, however, to have more weekly options to choose from

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jeff weitzner
jeff weitzner
1 reviews
over 2 years ago
3 out of 5 stars

bland entrés

bland entrés, non reusable packing, love the concept

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