5 months ago
Spot has always been a seamless and helpful insurance for my dog and I. The app is extremely helpful and pretty much answers all your questions. Love it and will renew next year as well!
5 months ago
Claim was paid in a timely fashion according to the easily understood guidelines.
6 months ago
Spot app is easy to navigate and to claim my pet illness. The entire process was smooth and no hustle at all. I highly recommend to join Spot pet insurance! Their customer service was fantastic that... See more
5 months ago
Claim process was super simple and straightforward. The funds were direct deposited into my account in less than two weeks. Such peace of mind knowing I can care for my cat without going broke!
Spot has always been a seamless and helpful insurance for my dog and I. The app is extremely helpful and pretty much answers all your questions. Love it and will renew next year as well!
Claim was paid in a timely fashion according to the easily understood guidelines.
Spot app is easy to navigate and to claim my pet illness. The entire process was smooth and no hustle at all. I highly recommend to join Spot pet insurance! Their customer service was fantastic that I did talk to the customer service PERSON right away.
Claim process was super simple and straightforward. The funds were direct deposited into my account in less than two weeks. Such peace of mind knowing I can care for my cat without going broke!
So glad we decided to get our puppy insurance, especially since our pup was diagnosed with bilateral elbow dysplasia. Customer service was great and filing a claim was fairly simple. They took care of everything and paid the claim in a timely manner. So glad we have spot insurance !
Good service processing the claim. Took charge of contacting Vet for information and not making me the middleman while keeping me informed Thank you
Spot Pet Insurance has been very responsive and has a quick turn-around time. Have had a very positive experience with them. Highly recommend.
Super prompt and easy to navigate their website to submit claims
Claim processing and reimbursement fast.
Very user friendly online process for anyone with a smartphone and a camera. Very clear instructions on claims. Very prompt responses.
I sumitted my pets Medical Bills and they were review As soon as they summitted and they took care of the Bill right away.
The submission of a claim was straight forward and relatively easy. As expected the bills and Vet records needed to be downloaded, which was easy. The review process was short and the funds deposited in my bank account as was alluded to. Great Company!
If there were an option for 0 stars, I would choose it. I’m extremely disappointed with Spot Pet Insurance. My claim for my dog Alex was denied twice even after submitting all requested medical records. Spot never contacted my veterinarian for verification, and the claim process was slow and unnecessarily complicated. Missing even one item means an automatic denial. I switched from Healthy Paws because Spot advertised reimbursements for vet fees. In reality, Healthy Paws is far superior — straightforward, fast, and proactive in contacting the vet. I’m returning to Healthy Paws and regret switching to Spot.
SPOT has been helpful, simple to use, and allows me to make decisions for the best outcome for my pets!
Claim process was quick and smooth!
Everything is honest and up front. No hidden fees and no weird hidden clauses. Read your policy and it is what it says it is, very refreshing especially with how insurance usually works and how confusing it tends to be.
Excellent experience
very quick and easy
Excellent service quick turnaround for reimbursement.
Spot Insurance makes things so easy and seamless. Reimbursements are quick! Can’t beat that!
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Comprehensive pet insurance coverage for dogs and cats. Protect your furry family members with affordable, reliable pet insurance plans.
Spot Pet Insurance receives high praise for its user-friendly claim process and quick reimbursements, with many customers highlighting the ease of submitting claims online. Reviewers appreciate the responsive customer service and the clarity of the coverage details, which contribute to a generally positive experience. However, some consumers express frustration over specific claims, citing instances where reimbursements were significantly lower than expected, leading to dissatisfaction. Despite these complaints, the majority of feedback emphasizes the seamless experience and peace of mind that comes with having Spot Pet Insurance. Overall, Spot Pet Insurance is viewed favorably, with a strong emphasis on its efficiency and support.
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