Customer
1 reviews•New Reviewer
about 8 years ago
Great work
Great work. In great conditions came on time too. Thank you!
Helpful?
TrustScore
4.4
Great
49
2
1
1
7
60 reviews in total
Review summary
Reviewers generally appreciate Splash Super Center for its fast shipping and easy ordering process, with many highlighting the great prices and quick delivery times. Customers frequently mention their satisfaction with the overall experience, noting that the service is often described as "fast and painless." However, there are significant complaints regarding customer service and product quality, particularly concerning pool covers. Several consumers report issues with thin, poor-quality covers that do not hold up, alongside frustrations about unresponsive customer service when seeking replacements. Despite these critical themes, the majority of feedback remains positive, showcasing a strong preference for the company's efficiency and pricing. Overall, the sentiment leans towards positive, but concerns about product reliability and customer support are notable.
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Based on reviews, created with AISee what reviewers are saying
Jill BrandenburgFeatured
Over a year ago
Excellent customer service
This company is excellent. I had an issue with needing replacement of an item and they went above and beyond helping me. Great customer service!
Sue SanderFeatured
Over a year ago
If I could give 0 stars it would be a -10
If I could give 0 stars. This company actually deserves a -10. No customer service at all, sure they talk nice on the phone, then never follow through. Also, their email is always "down" when I call,... See more
Teri LewisFeatured
Over a year ago
Extremely thin poor quality pool…
Extremely thin poor quality pool cover, not water tight. After following instructions perfectly, the seam clearly has water beading up through from the pool, the top is soaked. I do not recommend. Co... See more
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Peter C.
1 reviews•New Reviewer
about 8 years ago
Exact match
The replacement filters for my late model Dream Maker Hot Tub were an exact match, the lowest cost I could find and were delivered quickly. I will definitely be placing more orders in the future.
Helpful?
Customer
1 reviews•New Reviewer
about 8 years ago
Excellent fast shipping and great …
Excellent fast shipping and great products. Thanks
Helpful?
Customer
1 reviews•New Reviewer
about 8 years ago
Wrong size tarp
Wrong size tarp
Helpful?
Customer
1 reviews•New Reviewer
about 8 years ago
Easy ordering
Easy ordering. Quick delivery along with delivery notices.
Helpful?
Customer
1 reviews•New Reviewer
about 8 years ago
cover arrived in a timely manner
cover arrived in a timely manner. installed per instructions. only complaint was a couple of the metal ends on the straps missing.
Helpful?
Brady
1 reviews•New Reviewer
about 8 years ago
Good prices and fast shipping.
Good prices and fast shipping.
Helpful?
James Franco
1 reviews•New Reviewer
over 8 years ago
Tell you more when I get my order
Tell you more when I get my order
Helpful?
Charles Leedham
1 reviews•New Reviewer
over 8 years ago
It was excellent..I got help over the …
It was excellent..I got help over the phone and delivery was quick and the product is great..Couldn't ask for any more....
Helpful?
Customer
1 reviews•New Reviewer
over 8 years ago
Great price
Great price, fast shipping.
Helpful?
Valued CustomerRobert
1 reviews•New Reviewer
over 8 years ago
efficient
The website is easy to use to find and order desired products. The order was promptly processed and quickly delivered.
Helpful?
Customer Jerry Van Brocklin
1 reviews•New Reviewer
over 8 years ago
No pushy sales person
No pushy sales person. Purchase arrived on time, and is the correct item for my pool. First time I have ever used this company, and was very pleased with the courteous service and information i received before my purchase.
Helpful?
Glen Walls
1 reviews•New Reviewer
over 8 years ago
I ordered a 20 x 40 safety pool cover …
I ordered a 20 x 40 safety pool cover on Thanksgiving eve 2017 and the Website stated it would be shipped the next business day, It was shipped on Black Friday and arrived at my home on Monday the 27th (5 days FAST). Excellent price, service and quality. I will install it this weekend. I placed another today
Helpful?
TR
1 reviews•New Reviewer
over 8 years ago
Great site and customer service
Ordering was easy; shipping was fast. Had to return my purchase and customer support was friendly. Would do business again when I need something.
Helpful?
Steve
1 reviews•New Reviewer
over 8 years ago
Excellent
Fast and exactly what I ordered
Helpful?
Customermike
1 reviews•New Reviewer
over 8 years ago
Easy website and fast servicegood deals
Easy website and fast service
Helpful?
Joe Stewart
1 reviews•New Reviewer
over 8 years ago
Great experience
Great experience! Easy and fast shopping and receiving.
Helpful?
Customer
1 reviews•New Reviewer
over 8 years ago
I replied to their conformation email …
I replied to their conformation email to verify they had the pool cover I ordered in stock and they quickly replied yes and that my order was shipping the next day. Order came quick and was exactly what I needed.
Helpful?
CustomerRubu Pardee
1 reviews•New Reviewer
over 8 years ago
I will order form you guys again
I will order form you guys again. Great job.
Helpful?
Kelly Kallel
1 reviews•New Reviewer
over 8 years ago
great place to shop on line
great products for a good price,and you get them fast.love it.keep up the great custumer service.
Helpful?
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About Splash Super Center
Splash Super Center is a leading online retailer specializing in high-quality swimming pool supplies. The company offers a comprehensive range of products, including pool chemicals, floats, toys, covers, and other essential items needed for pool maintenance and enjoyment. With a focus on providing excellent value and outstanding customer service, Splash Super Center aims to meet the needs of pool owners and enthusiasts looking to enhance their swimming experience. Targeting homeowners and businesses with swimming pools, Splash Super Center ensures that customers can easily find the supplies they require, all while enjoying the convenience of free same-day shipping on many items. The company's commitment to quality and customer satisfaction makes it a trusted source for pool-related products in the home and garden category. For those seeking reliable and affordable pool supplies, Splash Super Center is a convenient option.
Company information
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