Susan Shortt
1 reviews•New Reviewer
almost 8 years ago
Great deal on safety cover!
Prompt service!!!
Helpful?
TrustScore
4.4
Great
49
2
1
1
7
60 reviews in total
Review summary
Reviewers generally appreciate Splash Super Center for its fast shipping and easy ordering process, with many highlighting the great prices and quick delivery times. Customers frequently mention their satisfaction with the overall experience, noting that the service is often described as "fast and painless." However, there are significant complaints regarding customer service and product quality, particularly concerning pool covers. Several consumers report issues with thin, poor-quality covers that do not hold up, alongside frustrations about unresponsive customer service when seeking replacements. Despite these critical themes, the majority of feedback remains positive, showcasing a strong preference for the company's efficiency and pricing. Overall, the sentiment leans towards positive, but concerns about product reliability and customer support are notable.
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Based on reviews, created with AISee what reviewers are saying
Jill BrandenburgFeatured
Over a year ago
Excellent customer service
This company is excellent. I had an issue with needing replacement of an item and they went above and beyond helping me. Great customer service!
Sue SanderFeatured
Over a year ago
If I could give 0 stars it would be a -10
If I could give 0 stars. This company actually deserves a -10. No customer service at all, sure they talk nice on the phone, then never follow through. Also, their email is always "down" when I call,... See more
Teri LewisFeatured
Over a year ago
Extremely thin poor quality pool…
Extremely thin poor quality pool cover, not water tight. After following instructions perfectly, the seam clearly has water beading up through from the pool, the top is soaked. I do not recommend. Co... See more
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Jewell
1 reviews•New Reviewer
almost 8 years ago
pool vacuum
I ordered a pool vacuum and it came in a week.
Helpful?
CustomerLouis
1 reviews•New Reviewer
almost 8 years ago
Pleasure to deal with fast shipping
Pleasure to deal with fast shipping
Helpful?
Customer
1 reviews•New Reviewer
almost 8 years ago
Ordering the product was simple
Ordering the product was simple. Still waiting to get our new water trampoline
Helpful?
Greg and Memaw
1 reviews•New Reviewer
almost 8 years ago
Very pleased with ordering this product…wish we ordered it sooner
Very pleased with ordering this product and how quick it was delivered. My hubby is the pool man. Assembly was a snap! Cleans floor of the pool great! We both love it.
Helpful?
Customer
1 reviews•New Reviewer
almost 8 years ago
Fast shipping
Fast shipping, Cheapest price, Thanx
Helpful?
Customer David Moore
1 reviews•New Reviewer
almost 8 years ago
Great prices on high quality products
Great prices on high quality products. Easy to order. Received my order in 3 days.
Helpful?
jocelynelou
1 reviews•New Reviewer
almost 8 years ago
BUTTERFLY FLOATING POOL CHAIR FOR 2
easy ordering. Packing excellent. Very pleased with product.
Helpful?
Customer
1 reviews•New Reviewer
almost 8 years ago
excellent transaction
excellent transaction
Helpful?
Art R.
1 reviews•New Reviewer
almost 8 years ago
well done.
well done. this review is more work than the order!!
Helpful?
craig C
1 reviews•New Reviewer
almost 8 years ago
Our product arrived very fast
Our product arrived very fast. however it did arrive damaged. 1 quick email and a new product was shipped out. I was disappointed the original order arrived damaged. But it was handle swiftly. We are a completely satisfied customer. Thanks Splash SC. Great Job!
Helpful?
Larry Southern Indiana
1 reviews•New Reviewer
almost 8 years ago
Ordering was easy
Ordering was easy, prices reasonable, delivery on time and everything ordered was in good condition. Thanks good job.
Helpful?
Joe
1 reviews•New Reviewer
almost 8 years ago
good prices and fast service!
good prices and fast service!
Helpful?
Customer
1 reviews•New Reviewer
almost 8 years ago
Delivered on time as promised.
Delivered on time as promised.
Helpful?
Customer
1 reviews•New Reviewer
almost 8 years ago
Was not exspecting item for a at least…
Was not exspecting item for a at least a week however, to my surprise, i received it in a few days. Excellent service!
Helpful?
Jeff
1 reviews•New Reviewer
almost 8 years ago
easy to do business with
easy to do business with, ships fast adn communicates
Helpful?
Customer Michael Clisby
1 reviews•New Reviewer
almost 8 years ago
Very good
Very good, and easy.
Helpful?
CustomerJerry Childers
1 reviews•New Reviewer
almost 8 years ago
Thank you
Thank you. You did great.
Helpful?
Customer
1 reviews•New Reviewer
about 8 years ago
fast service
fast service
Helpful?
John D.
1 reviews•New Reviewer
about 8 years ago
Pool Cover Pump
I had checked pricing and pump sizes to replace our pump for the pool cover. Their sale price was big factor in sale. Ordering process simple. Company responded quickly to inquiry about tracking information. Product arrived in less than a week. Pump worked great!
Helpful?
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About Splash Super Center
Splash Super Center is a leading online retailer specializing in high-quality swimming pool supplies. The company offers a comprehensive range of products, including pool chemicals, floats, toys, covers, and other essential items needed for pool maintenance and enjoyment. With a focus on providing excellent value and outstanding customer service, Splash Super Center aims to meet the needs of pool owners and enthusiasts looking to enhance their swimming experience. Targeting homeowners and businesses with swimming pools, Splash Super Center ensures that customers can easily find the supplies they require, all while enjoying the convenience of free same-day shipping on many items. The company's commitment to quality and customer satisfaction makes it a trusted source for pool-related products in the home and garden category. For those seeking reliable and affordable pool supplies, Splash Super Center is a convenient option.
Company information
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