Review summary

Sicily by Car receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

CC
Esperienza disastrosa

Esperienza disastrosa. Non c’è stato verso di ritirare la macchina, già pagata, perché non avevamo carta di credito, ma 5 dico ben 5 carte di debito per il deposito cauzionale. Ci siamo offerti di pagare in contanti, con bb istantaneo, di sottoscrivere un’assicurazione a pagamento, come fanno le altre compagnie di noleggio, ma nulla da fare. Tra l’altro ci è stato reso impossibile il ritiro dell’auto il giorno dopo, dopo aver contattato la banca per attivare una carta di credito mai usata che avevamo (era domenica), perché avevamo il pacchetto easy-jet volo con noleggio: dovevamo ritirare la macchina subito o l’avrebbero data ad altri. Pessima compagnia e pessimo servizio nella mia esperienza personale. Mai più….

Je recommande Sicily…

Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une autre plate-forme Web mais ils ne disent pas la vérité sur les modèles et volumes. Merci à l'équipe de l'aéroport de Naples.

C
Favorable

Pas de surprise, prise en charge rapide. Véhicule qui fonctionne

Short waiting time

Short waiting time, kind employees and the car was clean

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
CW
2 out of 5 stars

We rented a car for 4 days in Cagliari… but..

We rented a car for 4 days in Cagliari airport .. at least what we thought we agred on, but they wrote 3 days in the contract. So after 3 days they wonder why we haven't returned the car. So we had to pay for another day that we agreed on. We had of course no proof except that we where 2 and the agent was 1. Of course I should have red the papers first, but you know.. I suspect it was a classic scam. I usually don't rent cars, so I guess it was learn by living.

Date of experience: June 25, 2025

F
1 out of 5 stars

Zero Trasparenza

Purtroppo, la mia auto ha subito un danno non causato da me, riconducibile a un atto vandalico. Tuttavia, sto riscontrando zero trasparenza nel ricevere da parte di Sicily By Car la documentazione che attesti la riparazione del danno (insistono nel dirmi che loro non sono obbligati a fornirmi tale documentazione “in quanto tale documentazione viene gestita internamente dalla rete di officine convenzionate e, per politica aziendale, non viene condivisa esternamente”). Inoltre, con mia sorpresa, poche ore dopo la riconsegna del veicolo è stata già bloccata sulla mia carta di credito la somma relativa alla riparazione, prima ancora che venisse formalmente istruita la pratica.

Date of experience: June 25, 2025

BA
5 out of 5 stars

Everything went perfect

Everything went perfect. We got a pretty new Panda (just ran 3k before), pick up and return went fast and smoothly. Would recommend/ rent there again!

Date of experience: June 25, 2025

MA
5 out of 5 stars

Tutto bene

Tutto bene ! Macchina migliore del previsto, personale molto cortese

Date of experience: June 25, 2025

DF
5 out of 5 stars

Molto efficiente!!

Molto efficiente!!

Date of experience: June 25, 2025

TP
5 out of 5 stars

All ok

All ok! Fast and good.

Date of experience: June 25, 2025

F
5 out of 5 stars

puntuali e gentili

puntuali e gentili

Date of experience: June 25, 2025

NF
5 out of 5 stars

Tutto OK

Tutto OK, grazie

Date of experience: June 25, 2025

CR
5 out of 5 stars

Gentilezza e cortesia

Gentilezza e cortesia Macchina nuova e pulita

Date of experience: June 25, 2025

CG
5 out of 5 stars

gentilezza e professionalità degli…

gentilezza e professionalità degli operatori

Date of experience: June 25, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.