Review summary

Sicily by Car receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

CC
Esperienza disastrosa

Esperienza disastrosa. Non c’è stato verso di ritirare la macchina, già pagata, perché non avevamo carta di credito, ma 5 dico ben 5 carte di debito per il deposito cauzionale. Ci siamo offerti di pagare in contanti, con bb istantaneo, di sottoscrivere un’assicurazione a pagamento, come fanno le altre compagnie di noleggio, ma nulla da fare. Tra l’altro ci è stato reso impossibile il ritiro dell’auto il giorno dopo, dopo aver contattato la banca per attivare una carta di credito mai usata che avevamo (era domenica), perché avevamo il pacchetto easy-jet volo con noleggio: dovevamo ritirare la macchina subito o l’avrebbero data ad altri. Pessima compagnia e pessimo servizio nella mia esperienza personale. Mai più….

Je recommande Sicily…

Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une autre plate-forme Web mais ils ne disent pas la vérité sur les modèles et volumes. Merci à l'équipe de l'aéroport de Naples.

C
Favorable

Pas de surprise, prise en charge rapide. Véhicule qui fonctionne

Short waiting time

Short waiting time, kind employees and the car was clean

Company details

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All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
DM
3 out of 5 stars

L'unica cosa che non condivido è il…

L'unica cosa che non condivido è il cambio tariffa giornaliera ,maggiorata, e di molto ,se il veicolo preso viene restituito in anticipo rispetto ai giorni concordati a inizio contratto

Date of experience: July 17, 2025

CF
5 out of 5 stars

Efficient service

Efficient pick up, clear instructions and support, easy drop off in airport. No pressure to buy extra insurance as CDW already paid for.

Date of experience: July 17, 2025

MN
4 out of 5 stars

Personale disponibile e cortese

Personale disponibile e cortese. Serve poco ma trovarlo non è sempre scontato

Date of experience: July 17, 2025

MP
5 out of 5 stars

Everything worked perfect

Everything worked perfect

Date of experience: July 17, 2025

SF
5 out of 5 stars

Ottimo servizio

Ottimo servizio

Date of experience: July 17, 2025

A
5 out of 5 stars

esperienza ottima

Il personale è molto gentile e disponibile, dal check in al check out, ci hanno dato un’auto nuova e confortevole, perfettamente funzionante, non abbiamo avuto alcun problema durante tutto il viaggio. Userò nuovamente quest’operatore per il prossimo noleggio

Date of experience: July 17, 2025

DK
4 out of 5 stars

fast and reliable

They are very fast and reliable

Date of experience: July 17, 2025

A
4 out of 5 stars

Primo noleggio, tutto ok!

Era il mio primo noleggio e mi sono trovato molto bene. Servizio rapido e gentile ed auto di buon livello. Nessun problema

Date of experience: July 17, 2025

AM
4 out of 5 stars

A decent option for bigger vehicles

This company had the most reasonable price for a larger 9 seater van. Staff at pick up and drop off were easy to deal with and pleasant. For the customer: make sure you inspect your vehicle before pick up and note any issues with it with the staff ahead of time. Take pictures and videos and email them to yourself. Feedback for the Company: I did not love that my vehicle (a 9 seater van) did not come with a backup camera or GPS. The staff did not come out and look at the vehicle with me to ensure it was okay at pickup. They just had me sign to say it was fine. However, when I went to get my vehicle, it was me who had to go out and then point out the preexisting damage and broken glove box. The vehicle also seemed to have a broken shock (very noisy while driving) and was in not the greatest shape for something driven only 30,000 Km.

Date of experience: July 17, 2025

UI
4 out of 5 stars

Fast check in and car return services

Fast check in and car return services. A very good car (Cupra SW) The fuel tank was not really full at the beginning: The rest km was shown as 690 km on the screen. Before returning the car we filled the tank. The rest km on the screen was 800 km.

Date of experience: July 17, 2025

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