Review summary

Sanaulla Store receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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S
Timely delivery and amazing quality

Timely delivery and amazing quality

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S
I did receive my order I really…

I did receive my order I really appreciate them for friendly service all my dresses came perfectly and I got it within a week. Thank you for great service everyone.

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Nn
On time response

Prompt response when I emailed for a query. Product is good.

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I always order through Sanaualla as i…

I always order through Sanaualla as i get all brands under one roof. Smooth and timely delivery. Highly recommended

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
FA

Wrong description & availability

I mostly had a great experience but this time I’m disappointed with two things 1. After ordering the items I was informed later with regrets, via email, that those items were no more available 2.All 4 of my chosen Lakhaney unstitched suits were described as “Embroidered collection” & that’s why I paid the higher cost. But unfortunately not only they were completely printed but had not embroidered additions given. I demand my price compensation for paying higher bcx of embroidered description

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Km

Quick delivery

Quick delivery

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MK

Very easy to use the website and good…

Very easy to use the website and good customer service. Delivery is quick too.

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MP

I used to shop online from Sanallulla…

I used to shop online from Sanallulla as store gives very good offers and quality product

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MN

Extremely late delivery with missing items & poor customer services

Sarah Asghar in online department did miscommitment. Poor customer services. Draging company’s reputation down. After waiting for 45 days, she DID NOT BOTHER TO INFORM MISSING ITEM, and dispatched remaining, giving lame excuse on inquiry later that item arrived late from vendor. I verified from vendor, who told me. Sanaullah sent us order very late. Sarah Asghar is unable to handle complaints. Items delivered extremely late. I will never recommend to buy or trust staff of Sanaullah. My order price was 250,000pkr approx, but staff give a damn to customers.

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HF

I'm so happy

I'm so happy. I received my order so quickly and my all dresses are the best .perfect stitching and best quality

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N

Good material

Finally sorted my problem out!! Good quality material

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AJ

Wonderful experience, beautiful dress

I am a larger woman and find it hard to get clothing that fits, especially mail order. But Sanaulla Store went above and beyond to help me. I needed help with measurements and the great people at Sanaulla Store were very patient with me. They communicated with me several times to make sure that my dress was made to fit me exactly right. The price was very reasonable and the delivery was quick. The dress is beautiful and well made. I highly recommend their store.

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GA

Great customer service and stitching

Great customer service. Always kept in touch. Orderd a stitched suit first time and i was amazed by the stitching quality and fitting was perfect. Receuved my order to the uk in 2 weeks of placing it. Will definately be ordering again.😊👌

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R

Great stitching

Great stitching, very professional. Just need to have more items on stock, a lot of items run out of stock in a short period of time.

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YO

Best customer support

I loved the customer support of this company. My sister used to order from them so I placed my order of my daughter's dress for eid. I ordered in first weeks of April. Two weeks later I realized the delivery d date was about 26 of May that was so late. So on my sister's recommendation I wrote an email to their support and the support team contacted the brand and arranged an earlier delivery. Hopefully they will deliver today three weeks before the promised date. So I find the support very helpful and they articulate well and are very professional. Lovely experience.

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HN

Easy to order

It's easy to place an order. Secure payment portal. And the customer service is excellent.

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m

Great customer service and delivery

Quick delivery came in just over a week to the UK, they kept me updated and reassured me that the suits would come before the event I'm wearing them to- and they did! Really well packaged and no defects on any items. Would definitely recommend.

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Q

Good customer service

Good customer service Good delivery service with regular updates and tracking service Exceptional variety of brands and styles Would highly recommend 🫶🏼👍🏼

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K

I am fully satisfied

I am fully satisfied, very fast delivery i got the parcel very next day, perfect quality, good customer service. Really appreciate it and its 💯 original

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A

Great service and 100% original branded…

Great service and 100% original branded suits.

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SY

Amazing brand

I received my parcel it's v pretty I like it now I ordered my daughter suit

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FA

Will shop again

I had an amazing experience with sanaullah, I have been shopping with them since 3 years! My order is always delivered on time! Can't wait to shop with them again!

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SM

Fast delivery and quality product

Fast delivery and quality products and relatively reasonable delivery charge

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AU

Amazing service

Amazing service. Great customer service. I was missing duppata in my suits and they got back to me straight away and sent them all to me. Thank you so much. If it was another website they would have never sent it. 5 Star Review

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