Review summary

Safe Hands Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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Great alarm system

Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at £595 your self for around £450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them

Absolutely 1st class job

Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏

A big thanks to the SafeHands team🙌

A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completed👍 I will defo recommend you guys to other people needing work done.

So so easy

So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend

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All reviews

194 total • Write a review

Showing 71 - 80 of 190 reviews
AF
5 out of 5 stars

Happy Customer

From start to finish Conar was so organized, within a couple of hours of me contacting him he had arranged the visit that week which suited me , Paul who arrived on time carried out the work quickly and efficiently and answered any questions I had , I would also add I think Paul is a credit to the company a young lad but so helpful.

Date of experience: October 14, 2023

HM
5 out of 5 stars

Just had my new smoke alarms and heat…

Just had my new smoke alarms and heat alarm fitted by Mark of Safe Hands. Totally professional and installation a breeze . The alarms are guaranteed for 10 years and cost was beyond reasonable. If you haven't got you alarms updated contact these guys remember if the worst happened and you don't have up to date smoke detectors and a heat detector you home insurance might not pay out . Would recommend 100%

Date of experience: October 10, 2023

bd
5 out of 5 stars

Was unsure if this company was…

Was unsure if this company was trustworthy so read all the reviews and watched the video on fb and decided to go for it and get the alarms installed . Got in touch yesterday , given an appointment today at 1pm. Mark arrived on time , told me what he was going to do , how long it would take .Very nice , well mannered , very professional and chatted away explaining everything as he went. No mess, given a warranty and all done in good time . Would 100% recommend this company . Excellent service and very trustworthy .

Date of experience: October 10, 2023

rm
5 out of 5 stars

Friendly reliable company

Great friendly service,quick response time too. Very happy with installer Paul, very tidy and informative. Would highly recommend this company, take advantage of a great price deal at the moment. Thanks again.

Date of experience: September 22, 2023

D
5 out of 5 stars

Got my smoke alarms and heat sensor…

Got my smoke alarms and heat sensor fitted this morning. Arrived on time no mess a great job done. Would 200% recommend Conar to do work

Date of experience: September 22, 2023

SC
5 out of 5 stars

Smoke alarms

One of the guys came out very prompt and great service and chatty... told us everything we needed to know about these alarms very happy many thanks.

Date of experience: September 15, 2023

DM
5 out of 5 stars

Quick efficient service

Can’t believe how quickly this has been done Fitted in about 10 mins Great price - 1 bedroom flat Thank you 😊

Date of experience: September 11, 2023

A
5 out of 5 stars

Prompt efficient service from this…

Prompt efficient service from this company from my first point of contact.. very impressed… thank you !

Date of experience: September 10, 2023

JM
5 out of 5 stars

What a super efficient service

What a super efficient service. The alarms were fitted within 48 hours of my call. A very professional job and would recommend to everyone including friends and family. Thank you Conar

Date of experience: September 7, 2023

LC
4 out of 5 stars

100% Recommend

Made enquiries on the Friday alarms fitted on the Sunday. Worker who fitted them polite and chatty asked where we wanted them fitted in the required rooms and job done in under 20mins. Would highly recommend especially as they come with a 5yr guarantee.

Date of experience: August 20, 2023

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