RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Ross
Ross
1 reviews
about 1 year ago
5 out of 5 stars

An easy, stressless vehicle shipment!

Driver arrived for pickup on time. Truck was shipped with no damage and no issues. Driver arrived at drop-off on time. It was a easy process and everything worked out perfect. If I ever need to ship a vehicle again I will definitely check Roadrunner first! A+++

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Vincenzo
Vincenzo
1 reviews
about 1 year ago
5 out of 5 stars

Fast service,very efficient

Fast service,very efficient

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James Miller
James Miller
1 reviews
about 1 year ago
1 out of 5 stars

I had a very frustrating experience…

I had a very frustrating experience with Roadrunner Auto Transport. Their customer service was consistently rude and unprofessional, even hanging up on me multiple times when I tried to clarify important information. They missed the scheduled pickup date after assuring me it wouldn’t be a problem, and when I reached out to find out what went wrong, no one seemed willing to help. To make matters worse, they provided incorrect carrier and dispatch information, adding to the confusion. I would not recommend their service to anyone based on this poor experience.

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David Nelson
David Nelson
1 reviews
about 1 year ago
5 out of 5 stars

Easy, hassle free pickup and drop off

Lion King driver called before pick up and dropped off my truck at the correct driveway 800 miles away. Thank you for the good service. I highly recommend

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Carlos Lopez
Carlos Lopez
1 reviews
about 1 year ago
5 out of 5 stars

Great communication with the driver and…

Great communication with the driver and delivered on time.

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Ethan Scott
Ethan Scott
1 reviews
about 1 year ago
5 out of 5 stars

Arrived and delivery on time..NO…

Arrived and delivery on time..NO PROBLEMS

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Lana
Lana
1 reviews
about 1 year ago
5 out of 5 stars

Professional informative man

Professional informative man. Everything was just great

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Thomas Smith
Thomas Smith
1 reviews
about 1 year ago
5 out of 5 stars

Everything was super easy from setting…

Everything was super easy from setting up the delivery to the actual delivery of the vehicle. The communication throughout was fabulous. The only negative was the price increase. The driver was super friendly and easy to communicate with making the whole process simple.

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Jerome  Penny
Jerome Penny
1 reviews
about 1 year ago
5 out of 5 stars

Communication with the driver

Communication with the driver. Arrived in a timely manner and friendly and courteous with delivery.

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Bob
Bob
1 reviews
about 1 year ago
5 out of 5 stars

D was awesome to get vehicle here with…

D was awesome to get vehicle here with storm

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about 1 year ago
5 out of 5 stars

great service and communication through…

great service and communication through out process

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Michael
Michael
1 reviews
about 1 year ago
5 out of 5 stars

Total trust

Timing, care, and communication were all spot on. Thank you Igor.

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Kathleen
Kathleen
1 reviews
about 1 year ago
5 out of 5 stars

Vladimir was right on time very…

Vladimir was right on time very courteous polite and professional. We didn’t like the roadrunner price increase though especially since we agreed on it and then five days before we get a $180.00 increase which at that point we literally had no other option but to pay it

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Emanuel
Emanuel
1 reviews
about 1 year ago
5 out of 5 stars

Great job will use you again

Great job will use you again

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Jim
Jim
1 reviews
about 1 year ago
5 out of 5 stars

Vehicle delivered on time for agreed…

Vehicle delivered on time for agreed price. Driver very organized and nice, very smooth transaction. Will use again.

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Joan
Joan
1 reviews
about 1 year ago
5 out of 5 stars

The driver was great and very courteous…

The driver was great and very courteous and especially kind. He was superb!! Best ever and surprised me earlier than the delivery date. What an asset your company has in him.

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Kevin
Kevin
1 reviews
about 1 year ago
5 out of 5 stars

Great from LA to SC

Great from LA to SC

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Don
Don
1 reviews
about 1 year ago
5 out of 5 stars

Great communication from Victor

Great communication from Victor. Carr was picked up early and delivered early.

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JJ
JJ
1 reviews
about 1 year ago
5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication on our shipment and delivery. Tony the driver was courteous and professional.

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Shelley
Shelley
1 reviews
about 1 year ago
5 out of 5 stars

Professional and on time with transport!

Professional and on time with transport!

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