RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Filter by rating:
JK
JK
1 reviews
about 1 year ago
5 out of 5 stars

Great Experience 👍

Great Experience 👍

Helpful?
Richard
Richard
1 reviews
about 1 year ago
5 out of 5 stars

Very supportive driver

There were some challenges getting my car loaded onto the truck and your driver was very supportive and we got it done.

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Bianca
Bianca
1 reviews
about 1 year ago
5 out of 5 stars

On time very professional and they…

On time very professional and they communicate with you every step of the way .

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Lynn Foote
Lynn Foote
1 reviews
about 1 year ago
5 out of 5 stars

CUDOS to Road Runner !,,

Roadrunner was fantastic. They accommodated our time frame. We had to have our 2 cars picked up on a specific date because we had moved, had our flights booked and would only be available for a few days. They picked up both our cars when we needed them to be picked up and delivered them exactly when promised. The driver was fantastic and understood that I was particularly concerned about our cars and cautious about the whole procedure. He did a GREAT job. I was so happy with Road Runners service & I highly recommend Road Runner.

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about 1 year ago
5 out of 5 stars

On time pickup and delivery

On time pickup and delivery Up to date information. Great communication Car was in great condition. Stress free Great price.

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DP
DP
1 reviews
about 1 year ago
5 out of 5 stars

They were great

They were great. Picked up early, shipment delivered ahead of promised. Great communication and price. Would highly recommend

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about 1 year ago
1 out of 5 stars

Bait and Switch

Very professional over the phone, and gave a competitive price and pick-up time up front. Delayed pickup by 5 days then tried raising the price almost $400. Very unethical company with bait and switch.

Helpful?
Edwin Feng
Edwin Feng
1 reviews
about 1 year ago
1 out of 5 stars

very bad company

very bad company, quote you one price and then tell you it is not available and have to double, cheaters at best, hope this company go out of business.

Helpful?
Carole
Carole
1 reviews
about 1 year ago
5 out of 5 stars

Good communication throughout the…

Good communication throughout the entire process. Experienced, friendly driver. And, best of all, no hidden fees. The charge was exactly what I was told in the beginning.

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Judi
Judi
1 reviews
about 1 year ago
5 out of 5 stars

Professional Service. ABSOLUTELY RECOMMEND!!

Professional Service. Frequent updates Flexibility on pick up and delivery Put us in touch with driver for final coordination. ABSOLUTELY RECOMMEND!!!

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Ed
Ed
1 reviews
about 1 year ago
5 out of 5 stars

Volvo delivery

Good communication throughout the process.

Helpful?
Kris
Kris
1 reviews
about 1 year ago
5 out of 5 stars

I appreciated the regular communication…

I appreciated the regular communication from the company, and the fact that I could pack some items in the car (within the weight limit). Everything went smoothly and in a timely fashion.

Helpful?
Tamara P
Tamara P
1 reviews
about 1 year ago
5 out of 5 stars

Speedy Delivery

I was impressed with the speed the car was delivered and the price wasn’t too bad.

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Hannah
Hannah
1 reviews
about 1 year ago
5 out of 5 stars

Really transparent communication

Really transparent communication. My car came earlier than expected. A1 customer service by the driver and road runner team.

Helpful?
merolfsen
merolfsen
1 reviews
about 1 year ago
5 out of 5 stars

Timeliness and communication

Timeliness and communication. Secure safe transport...

Helpful?
Ed
Ed
1 reviews
about 1 year ago
5 out of 5 stars

I was visiting Pismo Beach when my car…

I was visiting Pismo Beach when my car started having engine problems and became undrivable. Unfortunately, this happened on a Sunday, making it difficult to find immediate help. After some research and multiple calls, I found RoadRunner and was able to arrange transport for my car back to the Bay Area. Armando, the representative I spoke with, was very patient and took the time to explain the process and answer all my questions. By Monday, my transport was confirmed, and my car was shipped the following day. The person who picked up the vehicle was courteous, professional, and ensured everything was handled with care. Overall, the service was efficient and reliable during a stressful time. It would have been helpful to have more updates throughout the process, but otherwise, I had a positive experience. Thank you for making a difficult situation easier

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David
David
1 reviews
about 1 year ago
5 out of 5 stars

Great experience shipping our auto

Great experience shipping our auto. Easy process, good communication throughout, delivered right to our door in a timely manner. Would use RoadRunner again no question.

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Brian
Brian
1 reviews
about 1 year ago
5 out of 5 stars

Fast service

Quick turnaround

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Angela
Angela
1 reviews
about 1 year ago
5 out of 5 stars

Great communication and transported my…

Great communication and transported my car quickly

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Sue Rivadulla
Sue Rivadulla
1 reviews
about 1 year ago
5 out of 5 stars

Good job

All was well

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