RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Priscilla
Priscilla
1 reviews
5 months ago
5 out of 5 stars

The company provided excellent service

The company provided excellent service, and everything went smoothly. I have transported many cars, but this process was the best. I made one payment and didn't have to pay the driver the remaining balance upon delivery. However, I did find it strange when the driver asked for a tip when we received the car.

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Marianne
Marianne
1 reviews
5 months ago
5 out of 5 stars

My driver was fantastic

My driver was fantastic! He kept me updated, etc. Very nice guy. I think his name is Harry?

Helpful?
Eric
Eric
1 reviews
5 months ago
5 out of 5 stars

Smooth Start to Finish!

Pickup was on time, delivery was ahead of schedule, pricing was consistent with estimate and everything went very smoothly!

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New customer
New customer
1 reviews
5 months ago
5 out of 5 stars

Picked up a day early and delivered a…

Picked up a day early and delivered a day early; would like to have been able to see "tracking progress" on the map as vehicle progressed, as opposed to just a message saying this was the most current info with no location progress. But Driver was very courteous and professional. Satisfied completely

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5 months ago
5 out of 5 stars

Everything was on time

Everything was on time

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5 months ago
1 out of 5 stars

RUDE REPS

Even as we were in the talking stage the reps were very rude and condescending, talking to me like I was a child or their pet , blantant disrespect. Really bad experience! I wouldn't recommend this company

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Julie
Julie
1 reviews
5 months ago
5 out of 5 stars

The whole process was affordable

The whole process was affordable, easy, and efficient from beginning to end!

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Dano Carbone
Dano Carbone
1 reviews
5 months ago
5 out of 5 stars

The driver and the team works extremely…

The driver and the team works extremely considerate with constantly updating me on the whereabouts of the car and giving me information in a timely fashion. Can’t ask for more than that. Thank you. The car was delivered safe and sound.

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5 months ago
5 out of 5 stars

My experience was excellent

My experience was excellent. Great job 👍🏻thank you!

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Karim, Zauher
Karim, Zauher
1 reviews
5 months ago
5 out of 5 stars

All good

All good Excellent driver very pleasant

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Brandi
Brandi
1 reviews
5 months ago
5 out of 5 stars

Drivers were on time and courteous

Drivers were on time and courteous. Car arrived on time or early.

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Dave
Dave
1 reviews
5 months ago
5 out of 5 stars

These guys worked around my schedule

These guys worked around my schedule. The car arrived in a couple of days. Friendly, fast, and efficient. I would definitely recommend.

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Daniel
Daniel
1 reviews
5 months ago
5 out of 5 stars

Roadrunner did a great job moving my…

Roadrunner did a great job moving my truck for me. They were timely and communicative. The dispatcher and driver were friendly and kept me updated. The only thing to keep in mind is that the initial price quote is an estimate. In my case, the estimate was about $300 less than the final price. I would use Roadrunner again

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Brian
Brian
1 reviews
5 months ago
5 out of 5 stars

They were on time and easy to deal with…

They were on time and easy to deal with and polite.

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Dawn P
Dawn P
1 reviews
5 months ago
5 out of 5 stars

My driver was great at communicating…

My driver was great at communicating about pickup and drop off. This was the first time I have shipped a car and would us road runner again.

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Emily
Emily
1 reviews
5 months ago
5 out of 5 stars

Speedy delivery!

My car was at my door in 6 days! Lovely customer service that helped me with fluctuating dates with no issue. Highly recommend.

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Ruben
Ruben
1 reviews
5 months ago
5 out of 5 stars

Cross country shipping at a great value and service

The customer service from my initial phone call was professional and easy. The constant automated communication kept me on top of the pick up and drop off dates and times. The driver was friendly and gave us confidence our vehicle was in good hands.

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5 months ago
5 out of 5 stars

Unbelievably Fast Cross Country Delivery of our Vehicle!

Our experience with RoadRunner was far better than expected on the transport of our Lexus from Florida to California. We received a quote and the vehicle was picked up 1 day after we confirmed shipment! Pickup occurred at the large parking area of the gated community and the car showed up in front of our CA home 5 days later (2 days ahead of schedule). The driver was terrific and our car was delivered in perfect condition (just a little dirty from the journey). Will definitely use RoadRunner again if we need to transport a vehicle. Thanks Dominick!

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Tracy
Tracy
1 reviews
5 months ago
5 out of 5 stars

Pick up time was perfect they were on…

Pick up time was perfect they were on time. They were a class act and very professional .

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