★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Beth and Betsy were so helpful and communicative throughout the purchase, they really made a stressful experience feel like a breeze! Both very knowledgeable in what they do which always makes you feel more at ease with everything too!
I have had a very good experience with Prospects Estate Agents when using them to rent my flat. Kind, patient and knowledgeable to deal with especially Kurt Owen and Kate Smith.
I’ve been assisted in a property sale over the last 6 months by Beth Murphy in the Warfield Office of Prospect. Beth was pleasant in all my dealings with her, and responded quickly to my enquiries. The sale of my property was difficult, but Beth stepped in to liaise regularly between the buyer and both sets of solicitors in order to keep things moving. Thanks Beth!
I’ve just brought a house with prospects and all I can say is Beth Murphy has been absolutely amazing! I would highly recommend her to anyone using prospect if you want your experience of buying a house to be pleasant please go with her. She went over and beyond for us that even after we didn’t get our first property we wanted to stay with prospects because of her outstanding customer service. She always replied back to me immediately and assured me. There was no game playing like other agents she was very honest. We just cannot thank Beth enough wish there was a 10 star for her.
I have had a very positive experience with Prospect. The online-based admin makes it incredibly easy and convenient to track and sign key documents. Our Property Manager, Lily Sines, has been very efficient and genial with all of our correspondence.
Kurt has been great in helping us find a place for our family. We are very happy with the place we found. The whole process was very smooth and hassle free.
Beth Murphy of Prospect Estate has been absolutely wonderful. Trying to locate a new house close to myself for my elderly parents has been made possible thanks to Beth. The specification of requirements given by my parents was fairly extensive and Beth rose to the challenge ensuring all were met on more than one occasion. Unfortunately my parents had to bow out of the original house due to health challenges but Beth has since found another and look forward to them moving in during March. I would personally like to thank Beth for her dedication and all the effort she has made. Not your usual estate agent by any means. If I chose to move in the future my first port of call would Beth Murphy. Thank you Beth for all your hard work, 5 stars plus!
Sasha Byrne from Prospect Estate Agency has been my property manager for the past year and I couldn't be happier with her service. As someone who has rented from different agencies in the past, I can say that Sasha stands out in terms of professionalism and attentiveness. She is always available to answer any questions or concerns I have, and goes above and beyond to ensure my rental experience is as seamless and stress-free as possible. I highly recommend Sasha and the Prospect Estate Agency for anyone looking for a reliable and trustworthy property manager.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.