Premium products and Services Reviews

absoloute con artists every 3 months my iron is having to go to them and it always needs the same parts but apparently the warranty is void as they don’t cover commercial use but it’s not used commercially every service should be £69.99 but my bill everytime is over £300 in response to your reply i have never said i don’t run a ironing buisness 2) i own 2 irons one which is my own use 1 for buisness 3 if anyone wants to see my bank statements to show payments of over £300 please email me darceysummernoyeathotmail.comalso if you would like to see a email from laurastar direct saying what crooks these people are then again email me but i will now post what laurastar direct said Dear , Thank you for your message. Strongly advised against going for premium products. Unfortunately, this company pretends to be affiliated to Laurastar, as they are absolutely not. This company is notorious for scamming you into sending you back a machine that is worse than before you sent it in. Or asking for more money afterwards to get it fixed. The only way to get a quality repair is directly through us. Best regards Team Laurastar Sébastien Original message: --------------- Original Message --------------- From: Laurie Sent: 09.10.2024 11:20 To: Subject: Re: Case : 00789733 anyone wants any info please email me and yea my name does say liz what’s the problem ? company payments taken also with the name euro steam irons ltd !! oh please stop digging yourself a bigger hole your boring now !!!! as stated i have a iron that is not used for domestic use are all these other people underneath my review lying aswell your liars and think its ok to rip people of just proved your a liar as u said i hasnr paid over £150 now it’s gone up to £258 u may wanna look again as i have plenty of reciepts ready to send anyone who wants them laura star have stated you con people charging for things that’s neither here nor there that the iron is used for they still state your wrongens get over yourself are all these other reviews cherry picking too even keeping someone’s unit even though they have continued to ask for it back there review is below too

Please do not buy a Laurastar iron from these people. They gave me a 2 year guarantee and when it stopped working they couldn’t sort it then ignored me. Went direct to Laurastar and they said these people are not authorised to conduct repairs in laurastar products and you should t buy our products from them.

After dealing with Laurastar direct for many years and now being told by them my iron is obsolete and need to buy a new one, I was doubtful and decided to look elsewhere for service. Well this company is amazing, I have used this company for the first time, and the Ironing system complete has come back like new. It works better than it has done for years. Superb professional service, thanks Premium Products, J.Skull.

I used this company for servicing my Laura Star iron for many years. I decided to sell, and they offered to buy. but the price offered was a lot less than I wanted. So asked them to return my Iron and board. Have now requested its return for several months. Been fobbed of with excuses 6

Received an excellent service from Premium Products and Services. Were very transparent on which parts required replacement will full explanation of costs. Would definitely recommend if you need to service your Laurastar or if you having issues which need rectifying.

Our Laurastar S6 (used for home laundry) was malfunctioning. We have previously sent it back to Laurastar for any work that it has needed, but found Premium-Products on a search and, as they are UK based, decided to try them. From first contact to return of our ironing system we have been very impressed. Rapid and efficient collection, turn round and return. We were contacted by the company to discuss the findings and recommendations. Now back in service, we have found it is working better than it has for some time.