Peonia Medical is a prominent provider of advanced aesthetics and skin treatments in the UK, with clinics located in Nottingham, Leicester, and London. Founded in 2015 by Dr. Tracy Xu, a qualified cosmetic surgeon with extensive training in plastic surgery, the company offers a comprehensive range of services including cosmetic surgery, skin management, and community aesthetic education. Peonia Medical emphasizes the integration of oriental aesthetic values with UK standards, aiming to deliver high-quality care tailored to individual client needs. The company is particularly noted for its use of the Thermage FLX machine, the only one of its kind in the East Midlands, Yorkshire, and North East areas. Peonia Medical's target market consists of individuals seeking professional and personalized aesthetic treatments, as well as those interested in education related to cosmetic medicine. With a commitment to excellence and rigorous standards, Peonia Medical strives to create a welcoming environment that prioritizes patient care and satisfaction.
Peonia Medical receives overwhelmingly positive feedback from its clients, with many praising the professionalism and expertise of Dr. Tracy Xu and her team.
Reviewers frequently highlight the friendly and informative staff, noting that they provide clear explanations about procedures, which contributes to a comfortable experience. Customers appreciate the fast service and the clean, welcoming environment, often mentioning the effectiveness of treatments like Ellanse injections and Botox. However, a few critical comments suggest concerns about the authenticity of reviews and the clinic's social media presence, with some perceiving a defensive attitude in response to feedback. Despite these minor criticisms, the overall sentiment remains highly favorable, with clients expressing satisfaction and a strong likelihood of recommending the clinic.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 131 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 4.3 | 4 |
| May 24 | 4.6 | 5 |
| Jun 24 | 5.0 | 5 |
| Jul 24 | 5.0 | 7 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“★★★★★ Amazing experience”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +4% | 131 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 145 |
Bottom line: Peonia Medical is #1 of 5 on overall rating in this group.
131 reviews of Peonia Medical. Filter by what matters to you.
I have been to this clinic for over 10 times now. They are very professional. I always have good experience and significant improvement. Dr. Tracy has been so patient and gentle during consultation and treatment. Definitely recommend.
Dr Xu made me feel very comfortable and did an excellent job
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I had a consultation with Dr Tracey back in March and she was very informative on what was the best option for my scars treatment. Yesterday, I had my first CO2 Laser treatment and it went as expected throughout the session. I highly recommend going to Peonia!
Very friendly and great service, would highly recommend
I just had a one consultation (online) and I’m really happy for how professional and understanding the doctor was. Loads of information and changes in my skin routine and I’ll see the doctor in 4weeks time for a treatment. So far so good. Really pleased.
Thank you for your service! We love the staff and how they treat us. Definitely recommend coming here!!
Dr Tracy was amazing! Very reassuring and knowledgeable. The process was quick and painless and the clinic clean and comfortable. Would definitely recommend
Peonia Medical is a prominent provider of advanced aesthetics and skin treatments in the UK, with clinics located in Nottingham, Leicester, and London. Founded in 2015 by Dr. Tracy Xu, a qualified cosmetic surgeon with extensive training in plastic surgery, the company offers a comprehensive range of services including cosmetic surgery, skin management, and community aesthetic education. Peonia Medical emphasizes the integration of oriental aesthetic values with UK standards, aiming to deliver high-quality care tailored to individual client needs. The company is particularly noted for its use of the Thermage FLX machine, the only one of its kind in the East Midlands, Yorkshire, and North East areas. Peonia Medical's target market consists of individuals seeking professional and personalized aesthetic treatments, as well as those interested in education related to cosmetic medicine. With a commitment to excellence and rigorous standards, Peonia Medical strives to create a welcoming environment that prioritizes patient care and satisfaction.
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