Review summary

ParcelABC - courier service has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Fast delivery and nice prices

Fast delivery and nice prices

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J
Highly recommend service

Highly recommend service. I received package on time 😊

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fast delivery and great customer…

fast delivery and great customer support 😃

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Showing 841 - 850 of 996 reviews
mm

Professional & fast delivery

Professional, friendly, very responsive and fast delivery. Team was on top of it, got the cheapest quote and boxes reached quickly my final destination. Will surely keep on using the service an di highly recommend it

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JG

Prompt feedback, professional.

Prompt feedback and professional approach to the situation. Solving issues is the key factor in customer service. Im happy ABC team has that leadership. Ogranizations responds and solves, doesn’t hide and takes full responsability and finds compromise.

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O

Sin problemas

Todo bien!!

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YP

Poor service

I have a parcel waiting to be sent was scheduled for the 21 Oct ca not reach anyone at parcel abc via email or phone. They don't respond d to emails and there telephone number in spain just goes to a voice-mail. Bad service my parcel has still not been collected. If somebody can call me+ 27 721096226

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C

This was a life savior service

This was a life savior service, very easy to set everything up and get an immediate quote. The only thing that was weird was that the shipment arrived but a day later the status was still not updated on the website tracking page. Cheers

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MG

NEVER AGAIN

NEVER AGAIN, WORSE SHIPPING COMPANY EVER. Booked the collection of 4 packages, the courier came (one week later respect when scheduled) and said he had to pick just one packages, after showing him the invoice for 4 packages and he collected everything but the next day two of the packages were returned back (outside the door) without any notice and completely broken. Few items were missing and I am still trying to get my money back. I had many bad experiences with shipping company but NEVER NEVER like this, simply a fraud.

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Cm

A specific point of contact

Seamless and easy. Constant updates and status of delivery. An actual person to speak with if any queries. Will def be using their service again

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B

rápido y económico

rápido y económico. No se puede pedir más

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LR

Empresa que não cumpre o acordado

Empresa que não cumpre o acordado Minha reclamação é maior ainda pois estou no dia e no horario do recolhimento da minha encomenda e até agora NÃO ENVIARAM a maldita da etiqueta, se vierem fazer o recolhimento poderá ir sem a etiqueta? sera colocada quando chegar na empresa? resposta da empresa: Resposta de ParcelABC - courier service Há 7 horas Dear Client, Please note that sadly there were technical problems on our side. Our IT is working on repairing the issue. Please note that if it is not repaired, our company has a fair refund politics. We are doing what we can to repair the issue that has occured here. We sincerely apologise for any delays/ inconvenience. Há 7 horas Caro cliente, Observe que, infelizmente, houve problemas técnicos da nossa parte. Nossa TI está trabalhando para reparar o problema. Observe que, se não for reparado, nossa empresa terá uma política de reembolso justa. Estamos fazendo o que podemos para reparar o problema que ocorreu aqui. Pedimos sinceras desculpas por quaisquer atrasos/inconveniências. Atenciosamente, - Equipe Parcela ABC --------------------------------------------------------- Company that does not fulfill the agreement My complaint is even bigger because I'm on the day and time of collection of my order and so far THEY HAVE NOT SENT the damn label, if they come to collect it will it be possible to go without the label? Will it be placed when it arrives at the company? company response: Response from ParcelABC - courier service 7 hours ago Dear Client, Please note that sadly there were technical problems on our side. Our IT is working on repairing the issue. Please note that if it is not repaired, our company has a fair refund policy. We are doing what we can to repair the issue that has occurred here. We sincerely apologize for any delays/ inconvenience. 7 hours ago Dear Customer, Please note that unfortunately there were technical issues on our part. Our IT is working to fix the issue. Please note that if it is not repaired, our company has a fair refund policy. We are doing what we can to repair the problem that occurred here. We sincerely apologize for any delays/inconveniences. Yours sincerely, - ABC Parcel Team Best Regards, - Parcel ABC Team

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