Robin guided us through our booking…
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
Useful
Share
4.9
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Cruise holiday
extremely helpful and provided all the information I needed in a timely manner
Useful
Share
Repeat customers so happy again!
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
Useful
Share
Andreia was *****
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 741 - 750 of 996 reviews
sl
Helpful member of staff
Helpful member of staff, Tina who was very knowledgeable and explained our options.
Useful
Share
LY
Never been on a cruise
Never been on a cruise. Heard lots of thing about cruises some good mist disastrous. We spoke with Robin he was an absolute stalwart qe bombarded him with our questions and fears he too his time and answered every query we had and gave us some information we hadn't even thought of. We booked feeling quite confident now . I would definitely recommend Paramount Cruises , experience booking was really easy , Great
Useful
Share
AA
Helpful and informative
Andreia was informative and instead of suggesting the most expensive cruise, found the right operator and actual cruise ship for our family. Really happy! 👍
Useful
Share
JT
Very easy booking with the Paramount
Very easy booking with the Paramount, lovely rep very helpful and knowledgeable.
Useful
Share
M
Visibility of chosen package limited
You cannot set up an account where you can go in and update, change or add on to your holiday. The sales staff are very helpful but you don't want to have to phone or e mail for every little thing eg picking flight seats, choosing excursions etc.
Useful
Share
MM
quote requested
quote requested and replied to quickly. communication was good. Robin was true to his word and phoned me back.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.