Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Jill, was very experienced and had great knowledge of the cruises and also the island where we want to stay and looking forward to planning the further part of our holiday with her as hotels and flights are not around yet and looking forward to sailing with Explora journeys which we have now booked a cruise on as before talking with Jill I knew nothing on this cruise line. I have been cruising for over 30 years and will definitely use Panache for booking future cruises.
Always helpful and friendly.
Joe has been awesome, responding to all my queries promptly. Very happy with the service received.
Excellent service and prompt replies to all mt queries
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Scott was really helpful, obtaining information and getting back to us practically by return. Delighted with entire booking experience
Georgia was very friendly and helpful.
Overall an excellent experience. Exactly what a traveller needs when they contact a travel agent. Nicola and Helen are both assets to Panache, they have both helped me immensely and I recently secured a booking for a cruise at a price rate that was so good, no other agency had something similar. Many thanks for your speed, efficiency and professionalism!
Nicole Barrett could not be more helpful. She is without doubt the best cruise consultant we have dealt with. It is true nothing is is too much bother
Paul is an excellent concierge. He is extremely helpful, knowledgeable, and follow through on everything
I have booked 5 river cruises through Panache since Jan 2024. I am fortunate to have Kathryn handling my account & is extremely happy with all the travel arrangements so far. Kathryn always responds promptly and replies to my email even when she is out of office. She proactively follows up before & after each of my cruises. My interactions with Kathryn are 100% positive in the last 9 months, we are well taken care of & is looking forward to our upcoming Christmas cruise.
I have just booked a cruise with Scott and he was so lovely to deal with. We changed are minds a few times and he came up With all the best solutions to are needs and concerns. He was always very friendly and obliging but most of all I felt he was giving us a personel service which was very professional at all times .