OLX is a leading online classifieds platform that facilitates buying and selling goods and services across various categories. With a user-friendly interface, the company enables individuals and businesses to post advertisements for items ranging from electronics and vehicles to real estate and job listings. OLX primarily serves a diverse customer base that includes everyday consumers looking to declutter, small businesses seeking to reach a wider audience, and service providers offering local services. Operating in Pakistan through its domain www.olx.com.pk, OLX connects local buyers and sellers, fostering a community-driven marketplace. The platform prioritizes user safety and satisfaction, offering features that allow users to communicate directly and negotiate transactions. As an essential resource for those engaging in online commerce, OLX plays a significant role in the growing trend of digital trade in the region.
Most reviewers express significant dissatisfaction with OLX, highlighting it as a platform plagued by issues. Many customers describe the website as a "huge scam," citing problems with ad visibility and the prevalence of fraudulent listings.
The complaints often focus on the company's emphasis on paid advertisements, which leaves free postings largely ignored. Users report a lack of response to their ads and a frustrating experience with customer service, labeling it as "pathetic" and "the worst." Despite a few positive remarks about the website's design, the overwhelming sentiment is negative, with many urging others to avoid using OLX altogether. Overall, the reviews paint a bleak picture of OLX's current state, leading to a strong negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 22 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“This website is for the people who can pay for Advertising to his or her products and if one don't want to pay for hi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.3 out of 5 (poor) | — | 22 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 |
Bottom line: OLX is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.3).
22 reviews of OLX. Filter by what matters to you.
Never advertise on OLX. Their customer service is poor, i had boosted an ad, spent money and the add was deleted nd was never boosted. And also the customer service of OLX also refused to give my money back.
Its a very good platform for selling something for me but some problems occured with their software I guess. Overall a good concept and average service.
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OLX is a leading online classifieds platform that facilitates buying and selling goods and services across various categories. With a user-friendly interface, the company enables individuals and businesses to post advertisements for items ranging from electronics and vehicles to real estate and job listings. OLX primarily serves a diverse customer base that includes everyday consumers looking to declutter, small businesses seeking to reach a wider audience, and service providers offering local services. Operating in Pakistan through its domain www.olx.com.pk, OLX connects local buyers and sellers, fostering a community-driven marketplace. The platform prioritizes user safety and satisfaction, offering features that allow users to communicate directly and negotiate transactions. As an essential resource for those engaging in online commerce, OLX plays a significant role in the growing trend of digital trade in the region.
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