Review summary

Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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c

customer

1 out of 5 stars
The final document didn't show and the…

The final document didn't show and the email asking for help and clarification has never been answered.

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c

customer

1 out of 5 stars
Certificate was not generated

Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.

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c

customer

1 out of 5 stars
I was not able to receive a…

I was not able to receive a certificate!! Unacceptable

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MP

Madhu Prasad

5 out of 5 stars
Economy Covid Self test kit

In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.

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Company details

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All reviews

804 total • Write a review

Showing 371 - 380 of 800 reviews
SW

Overall experience is not as slick as…

Overall experience is not as slick as other tests I have used when traveling. There is no app and everything is web based and not time driven unlike other site experiences. Customer services was great thought and Reshma was extremely helpful

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C

Very simple process.

Very simple process.

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AS

Adrian

Everything has been explained how to do the test .Quick and easy process of performing the test and receiving the result :)

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G

This entire process was easy to follow

This entire process was easy to follow. Very convenient.

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MK

Thank you,that I could have had online…

Thank you,that I could have had online than to send the package and show you the test.

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EF

Easy to use

Easy to use and good uploading facility

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I

Prompt service

Prompt service, fast delivery, easy and intuitive process overall

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c

Great and reliable service

Great and reliable service

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M

Straightforward

Costs were clear, delivered as promised, Test was straightforward and the Result received within minutes.

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A

Best quick and efficient

Best quick cheap and efficient

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