The final document didn't show and the…
The final document didn't show and the email asking for help and clarification has never been answered.
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
The final document didn't show and the email asking for help and clarification has never been answered.
Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
I was not able to receive a certificate!! Unacceptable
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
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www.nowtest.com804 total • Write a review
Do not use if you need test in two days. They tell you next day BUT only tell AFTER you buy it that it might not be received until after 2 days, which defeats the purpose. AND is simply taking advantage of tourists because if you tell them the date you need it… then the tell you they are shipping AFTER that date 🤦♀️. It’s just rude. And they have no customer service number to call. Shame on UK for suggesting this company
Some initial difficulty in getting registered but otherwise simple and straightforward
The test arrived in the mail promptly and was inexpensive. The process of taking the test and submitting the results was very well explained and easy. My only complaint is the QR code reader/camera would not work for me in Safari so I had to download Chrome to get the website app to work properly.
The test instructions with the kit do not include the need to take a picture of the unused test before you take it.