Versand leider sehr schlecht und dauert…
Versand leider sehr schlecht und dauert über 2 Wochen!!! Kundenservice ist auch nicht nicht gegeben...
Nø Cosmetics is an online beauty retailer based in Germany, specializing in effective and skin-friendly cosmetics. The company aims to provide affordable skincare solutions that promote self-love and confidence among its customers. With a commitment to conscious beauty, Nø Cosmetics offers a range of products designed to enhance skin health without compromising on quality or safety. Targeting individuals seeking reliable skincare options, Nø Cosmetics features a variety of popular items, including their Dewy PDRN Milk, which combines the benefits of serums and facial waters. The company also offers convenient travel-sized products, making it easy for customers to integrate Nø Cosmetics into their daily routines. With free delivery options available for orders over a certain amount, Nø Cosmetics strives to make its products accessible to a wider audience in Germany and Austria. Customers can explore the full range of offerings at www.no-cosmetics.de.
Nø Cosmetics receives a mix of feedback from customers, highlighting both the quality of their products and significant issues with customer service. Many reviewers praise the effectiveness of the cosmetics, noting improvements in their skin and expressing enthusiasm for specific items like the mascara and AHA/PHA Peeling Cleaner.
Customers appreciate the vegan formulation and the positive impact on their skin conditions. However, a substantial number of complaints focus on the poor customer service experience, with reports of unresponsive support, missing products, and unresolved issues regarding refunds. While some consumers have had satisfactory interactions, the overall sentiment regarding customer support is overwhelmingly negative. Despite the high-quality products, the lack of reliable service detracts from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 59 | 100% | +1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 2.0 | 1 |
| Dec 25 | 5.0 | 1 |
| Jan 26 | 5.0 | 4 |
| Feb 26 | 5.0 | 2 |
| Mar 26 | 3.0 | 2 |
| Apr 26 | 5.0 | 1 |
| May 26 | 1.0 | 3 |
| Jun 26 | 5.0 | 1 |
| Jul 26 | 4.7 | 3 |
| Aug 26 | 5.0 | 2 |
| Sep 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 59 most recent reviews.
“Ich habe von dem glowy sunfluid schlechte Haut bekommen”
“Einfach enttäuschend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | −20% | 59 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 145 |
Bottom line: Nø Cosmetics is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.9).
59 reviews of Nø Cosmetics. Filter by what matters to you.
Versand leider sehr schlecht und dauert über 2 Wochen!!! Kundenservice ist auch nicht nicht gegeben...
Ich habe durch Instagram viel von der Marke gehört. Da ich empfindliche Gesichtshaut habe, bin ich während meines Berlin Besuches extra hin, da ich es wichtig finde, Beratung zu bekommen. Leider konnte die Dame es nicht leisten, es war ein kurzes Verkaufs- statt Beratungsgespräch. Da ich extra hin bin, habe ich dennoch was gekauft, der Cleanser ist toll. Den liquid refiner und 120h...Niancinamide Serum habe ich insgesamt 3 Mal benutzt und mir jedes Mal die Hautbarriere für 3 Wochen beschädigt. Das kenne ich so nicht von meinen Produkten und war extrem enttäuscht. Da keine Beratung konnte ich auch nicht sagen, warum dem so ist. Ich habe viel Lehrgeld bezahlt und zwei volle Produkte, die für mich unnütz sind. Da keine Beratung kommen für mich die Produkte auch nicht mehr in Frage. Hier hätten vielleicht auch kleine Proben erstmal geholfen, ob meine Haut das überhaupt verträgt. So halt auch Ressourcenverschwendung.
Die ersten paar Monate der Benutzung super Ergebnisse, Unreinheiten weg und strahlendes Hautbild. Nach einiger Zeit habe ich einen hartnäckigen Ausschlag um die Nase hin zum Mund bekommen, mit dem ich jetzt seit mehreren Wochen zu kämpfen habe. Die Produkte haben auf lange Sicht meine Hautbarriere komplett zerstört, definitiv nicht empfohlen!
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 34% are 1–2★.
Halb voll aber komplett verpackt da stimmt ja schon was nicht Habe extra noch eins gekauft mit anderen Wirkstoffen genau das selbe 20 Euro für ein serum was bei täglichen Gebrauch nach nichtmals einem Monat leer ist weil nur die Hälfte drin ist
Nø Cosmetics is an online beauty retailer based in Germany, specializing in effective and skin-friendly cosmetics. The company aims to provide affordable skincare solutions that promote self-love and confidence among its customers. With a commitment to conscious beauty, Nø Cosmetics offers a range of products designed to enhance skin health without compromising on quality or safety. Targeting individuals seeking reliable skincare options, Nø Cosmetics features a variety of popular items, including their Dewy PDRN Milk, which combines the benefits of serums and facial waters. The company also offers convenient travel-sized products, making it easy for customers to integrate Nø Cosmetics into their daily routines. With free delivery options available for orders over a certain amount, Nø Cosmetics strives to make its products accessible to a wider audience in Germany and Austria. Customers can explore the full range of offerings at www.no-cosmetics.de.
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