Niolo is a review platform that facilitates the collection and management of customer feedback for businesses across various industries. By enabling companies to gather authentic reviews, Niolo helps organizations understand customer experiences and improve their services. The platform serves a diverse range of customers, including small to medium-sized enterprises looking to enhance their online reputation and foster trust among potential clients. Through its user-friendly interface, Niolo provides businesses with tools to showcase verified customer reviews, respond to feedback, and analyze consumer insights. This data-driven approach not only aids in building credibility but also assists companies in making informed decisions to enhance customer satisfaction. Niolo is designed for businesses that recognize the importance of customer opinions in establishing a strong market presence and driving growth.
Niolo receives overwhelmingly negative feedback from consumers, with many labeling the company as "oplichters" (scammers). Common complaints include unresponsive customer service, with numerous reviewers reporting that their emails go unanswered after placing orders.
Many customers express frustration over receiving incomplete or incorrect items, such as a buggy delivered without contents and a camping bed with a mismatched mattress. While a small percentage of reviews highlight positive experiences, such as fast delivery and satisfactory product quality, these are vastly outnumbered by the negative ones. Reviewers frequently mention issues with returns and refunds, indicating a lack of support from the company when problems arise. Overall, the sentiment is predominantly negative, reflecting significant dissatisfaction with Niolo's service and product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Apr 22 | 3.0 | 2 |
| May 22 | 1.0 | 1 |
| Jun 22 | 1.0 | 1 |
| Jul 22 | 1.0 | 2 |
| Aug 22 | 1.0 | 1 |
| Sep 22 | 5.0 | 1 |
| Oct 22 | 3.0 | 2 |
| Nov 22 | 1.0 | 1 |
| Dec 22 | 1.0 | 2 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“Ondanks dat er in de voorwaarden staat op de website dat de kosten voor terug sturen voor de klant zijn heb ik hiervo...”
“They do not have a customer service phone number”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.8 out of 5 (poor) | 67 out of 100 | — | 25 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 93 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 22 |
Bottom line: Niolo is #5 of 5 on overall rating in this group.
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Niolo is a review platform that facilitates the collection and management of customer feedback for businesses across various industries. By enabling companies to gather authentic reviews, Niolo helps organizations understand customer experiences and improve their services. The platform serves a diverse range of customers, including small to medium-sized enterprises looking to enhance their online reputation and foster trust among potential clients. Through its user-friendly interface, Niolo provides businesses with tools to showcase verified customer reviews, respond to feedback, and analyze consumer insights. This data-driven approach not only aids in building credibility but also assists companies in making informed decisions to enhance customer satisfaction. Niolo is designed for businesses that recognize the importance of customer opinions in establishing a strong market presence and driving growth.
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