Quick and friendly support :)
Quick and friendly support :)
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4.2
Great
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Rocky Health receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Untrustworthy company
This company doesn't have trustworthy practices with hidden fees and They charged my credit card without consent. Very poor communication and customer service. I will spend my money and shop elsewhere, there are lots of better options. Read carefully the real reviews and you will see the trend.
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C’est vraiment WOW!!
C’est vraiment WOW!! Le plaisir ( dure ) très longtemps nous adorons moi et ma femme. Merci Rocky…! Pour le bon service! Ps. À 70 ans ça rajeunit beaucoup ❤️ Et depuis plusieurs moi!
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I appreciate how efficient Rocky health…
I appreciate how efficient Rocky health is! The doctor got in touch with me within a few days and sorted everything out. Got my medicine safely delivered.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.myrocky.ca
All reviews
1,000 total • Write a review
Showing 41 - 50 of 996 reviews
GC
Fast response by Trisha Maxene and…
Fast response by Trisha Maxene and solved my issue as well
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BM
Got the wrong dosage via my very first…
Got the wrong dosage via my very first order. Customer service was unapologetic and basically told me to suck it up and take it. Not worth the price or the hassle, and it's not any cheaper then anywhere else. Avoid wasting your time on this provider. *Update* after leaving my review I was contacted by a new customer service rep that was willing to remedy the situation. A new order of the dosage required was sent out, and I recieved it in about 4 days this time. I've updated my review from 1 to 3 stars, and am willing to give Rocky another chance with another order in the future in hopes this was a one off incident. If the service and products get better then I will update further.
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CM
Help was rapid and efficient
Help was rapid and efficient. Problem solved with very little inconvenience
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NB
Extra charges ridiculous
Good service starting out and was very pleased and would have been a 5 star! Then today recieved a $40 "follow-up consultation" charge - Seriously!!!! This was an email that said "Hi , just checking in to see how you are doing. Before I can issue your next refill, can you let me what know your current weight is and if you are experiencing any side effects? Please note this is an automated message. If we have recently followed up please disregard" Then a quick reply - $40
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JG
Toujours une bonne communication et…
Toujours une bonne communication et super rapide. Livraison rapide aussi et c'est facile de demander une pause et de recommencer. Je recommande, très professionnel!
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MP
Top notch customer service
Top notch customer service! Just impeccable, shout out Trisha!
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D
Exceptional shipping speed and customer service
Fantastic products, reasonable pricing and exceptional shipping speed and customer service. Any questions I have ever had were answered the same day which is such a rarity in todays ecommerce world. I have tried several of their products and the ease of medical questioners and application sold me from day one. Highly recommend Rocky Health
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