The persons responsible for the…
The persons responsible for the property were quick to respond. They were helpful in explaining issues and they made sure we were fully informed about the property and the local when we arrived.
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4.8
Excellent
182 reviews
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Review summary
My Rental Homes is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Great service,
Great service, The best professionals in the area!
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very good service and short response…
very good service and short response time in communication
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Great rental experience and would recommend
I had a very pleasant and seamless experience renting from my-rental-homes.com. They were very responsive in helping me find a great house on Lake Como for a family gathering i was hosting and very responsive to all my questions. Payment was easy and secure to make. The rental experience itself was great - house was just as I had expected. When some issues came up during the stay, the host was very friendly and proactive in helping me and made sure I had a pleasant stay. Highly recommend and would rent from here again.
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Company details
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www.my-rental-homes.com
All reviews
182 total • Write a review
Showing 171 - 178 of 178 reviews
M
Vacanza da ripetere
Posizione ideale sia per il panorama che si gode dalle terrazze di casa Mariavittoria, sia per raggiungere i luoghi più incantevoli della zona. La casa è curata nei minimi dettagli e molto Confortevole. Disponibilità e accoglienza ottimali da parte dell’agenzia.
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LC
Processo di prenotazione semplice e…
Processo di prenotazione semplice e veloce, grande cura del cliente dall’inizio alla fine del soggiorno. Consigliatissima
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mt
Servizio Magnifico
Avevo una prenotazione con quest’agenzia per Maggio di quest’anno e causa Covid ho dovuto cancellare la mia prenotazione; l’agenzia mi ha assistito in tutto il processo ed ho facilmente spostato le date della mia prenotazione rapidamente e senza altri esborsi per l'anno prossimo. Nonostante questo momento di difficoltà, ho trovato un Team di persone motivate, preparate e pronte a soddisfare ogni nostra esigenza, il personale è ottimo come spero lo sia anche la casa che ho prenotato, cosa che sicuramnete rispecchierà la serietà di questa agenzia. Consigliatissima!
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GG
Excellent !
Very reliable company: excellent customer service! I recommend.
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KM
Amazing property- very nicely…
Amazing property- very nicely renovated. Very new and modern. The view is absolutely FANTASTIC. Just a warning the road is very tight and if you have a bigger vehicle you have to park up the hill a bit. Have to drive to restaurants.
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DK
I cannot thank Guido from my rental…
I cannot thank Guido from my rental homes enough for making our trip to Mykonos so incredible. The communication was excellent and he helped us plan everything from transportation to in house chef and assisted in bookings in different beaches and restaurants. He replied to any and all questions we had promptly. The stay was comfortable and felt like home! The location was great and an easy walk to the beach, pharmacy and supermarket. Overall, staying at the villa definitely made our trip better and I am so thankful for all the services provided.
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AE
Don't book with this agency or risk losing it last minute!
This letting and holiday agency is absolutely unreliable so best to be avoided unless you can risk losing our booking just before your travel. We found a property in Sorrento we liked and read a few reviews and one of them was pretty disconcerting as it was about a late cancellation by the managing agent, Guido Terzouli, which left the poor travellers without a booking and distressed. The more concerning was the way Mr Terzouli had replied to the review, rude and agitated; completely unprofessional. I rarely dismiss such reviews but unfortunately on this occasion i did as we really liked the property. Needless to guess what happened to us...we booked and just a few days before our flight Mr Terzouli cancelled our booking offering a downgrade flat which he called a real upgrade. This caused us tremendous pain and finally Tripadvisor helped us to book another flat so we were not going to be homeless in Sorrento! Sadly Mr Terzouli is the CEO of this company...case closed!
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