Mankind is an online retailer specializing in men's grooming, toiletries, and beauty products. The company offers a diverse selection of leading male grooming brands, catering to the needs of modern men seeking quality personal care solutions. With a focus on shaving, styling, body, and beauty products, Mankind provides a convenient platform for customers to explore and purchase items that enhance their grooming routines.
Targeting male consumers who prioritize personal care, Mankind aims to deliver innovative and effective grooming solutions. The company frequently offers promotions, such as discounts on orders over specified amounts, making it accessible for customers looking to invest in their grooming essentials. By combining a wide range of products with user-friendly shopping options, Mankind seeks to meet the evolving demands of the male grooming market.
Reviewers generally praise Mankind for its fast delivery and excellent range of products, particularly highlighting the competitive prices and quality of items. Many customers appreciate the prompt dispatch and commend the service, noting that their orders arrive quickly and in good condition.
Read full summaryShow less
However, there are some concerns regarding the variety of products available, especially for male grooming items, as some consumers feel the focus has shifted towards beauty products. Additionally, a few negative experiences are reported, particularly related to customer service and the returns process, with one reviewer describing it as "terrible." Despite these criticisms, the majority of feedback reflects satisfaction with the overall shopping experience. Overall, Mankind enjoys a positive reputation among its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
100%
+0.1
● Low
4.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.6▲ 0.1
12-month avg
4.5
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
1
Feb 25
4.7
17
Mar 25
4.4
7
Apr 25
4.3
8
May 25
4.5
8
Jun 25
4.7
3
Jul 25
4.3
6
Aug 25
5.0
6
Sep 25
4.3
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 53 positive reviews
Delivery66%
35 mentions
Fast & efficient57%
30 mentions
Prices & value32%
17 mentions
Customer service25%
13 mentions
“Fast delivery”
On “Delivery” · Sep 10, 2025
Top complaintsof 5 negative reviews
Customer service80%
4 mentions
Delivery60%
3 mentions
Defective product40%
2 mentions
“Terrible customer service, in direct violation of consumer laws & disgusted at lack of urgency & care about a nearly...”
On “Customer service” · Jul 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
Overall rating and review count for this company and similar companies
I’ve always gone to Mankind for my male grooming products. Alas recently they have not stocked sufficient variety of razors & shaving foam. The overwhelming trend is towards beauty products. What I pu... See more
Finding a product that seems to be rare! Bought some Eau de Cologne that matched and exceeded the quality of now obsolete Boots product at a reasonable price.
P&P was a little steep though.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I’ve always gone to Mankind for my male grooming products. Alas recently they have not stocked sufficient variety of razors & shaving foam. The overwhelming trend is towards beauty products. What I purchase is great VfM but the choice is becoming limited for simple male grooming products.
Finding a product that seems to be rare! Bought some Eau de Cologne that matched and exceeded the quality of now obsolete Boots product at a reasonable price.
P&P was a little steep though.
Terrible returns process & even worse customer service
Collected item from evri collection point on Wed 3pm, got home within the hour, opened package & eye cream seal was broken on the item and clearly been opened previously. Immediately took a picture (with packaging in background) & looked online for returns info. Had to message about issue as no way to automatically request return. Reply immediately asking to send image of issue, which did by return & then asked to send more info re batch / lot number, which I did again immediately. Explaining needed to be returned as no way would I use an opened product on my eyes! Chased yesterday am as going away from today, only to be told needs 2-3 days to investigate!!! Nothing to investigate, item was not new when recieved, reported immediately sending pictorial evidence & absolutely cannot use & need to return. Just repeated that process takes 2-3 days and I’d be contacted. Terrible customer service, in direct violation of consumer laws & disgusted at lack of urgency & care about a nearly £40 product (with discount) recieved unable to be used. Avoid!
Prompt delivery as always. The discount code is not made clear that it applies to only full priced items!
That was my only gripe. They always have the goods I want so will probably use them again
Mankind is an online retailer specializing in men's grooming, toiletries, and beauty products. The company offers a diverse selection of leading male grooming brands, catering to the needs of modern men seeking quality personal care solutions. With a focus on shaving, styling, body, and beauty products, Mankind provides a convenient platform for customers to explore and purchase items that enhance their grooming routines.
Targeting male consumers who prioritize personal care, Mankind aims to deliver innovative and effective grooming solutions. The company frequently offers promotions, such as discounts on orders over specified amounts, making it accessible for customers looking to invest in their grooming essentials. By combining a wide range of products with user-friendly shopping options, Mankind seeks to meet the evolving demands of the male grooming market.