These lads are great
These lads are great, seriously. Super fast responses to my many stupid questions, very understanding when I changed my mind on one piece and helped me pick something else, which I love. Buy with confidence!

Mainspring Watches UK Ltd is an online retailer specializing in the buying, selling, and exchanging of luxury watches. The company offers a curated selection of high-end timepieces from renowned brands, catering to watch enthusiasts and collectors seeking quality and reliability. Customers can browse a diverse inventory that includes models from Seiko, Breitling, and Rolex, among others. In addition to its retail offerings, Mainspring Watches provides a range of services designed to facilitate the watch trading process. These services include direct purchasing of watches from clients, assistance with private sales through their List Assist program, and part exchange options for customers looking to upgrade their timepieces. With a focus on customer convenience and a commitment to tracking market prices, Mainspring Watches aims to serve individuals looking to navigate the luxury watch market effectively.
Mainspring Watches UK Ltd consistently receives outstanding reviews, with customers praising the exceptional service provided by Tristan. Reviewers highlight his excellent communication skills, noting that he is both knowledgeable and passionate about watches, which enhances the buying experience.
Many express satisfaction with the competitive pricing and the seamless transaction process, often mentioning the quick delivery of their purchases. Consumers appreciate the fair part exchanges and the quality of the watches received, describing them as being in like-new condition. Overall, the positive sentiment is overwhelming, with customers expressing eagerness to return for future purchases. Mainspring Watches stands out for its first-class service and dedication to customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 103 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 4 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 103 most recent reviews.
“Great communications, competitive pricing, lightning fast customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 103 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Mainspring Watches UK ltd is #1 of 5 on overall rating in this group.
103 reviews of Mainspring Watches UK ltd. Filter by what matters to you.
These lads are great, seriously. Super fast responses to my many stupid questions, very understanding when I changed my mind on one piece and helped me pick something else, which I love. Buy with confidence!
I have recently purchased a 1999 Breitling Aerospace from Tristan at Mainspring Watches. A bit of a grail watch for me. From the moment I made initial contact with Tristan until I received the watch a few days later the whole process was an absolute pleasure. The customer service offered throughout by Tristan was nothing short of exemplary. I negotiated a trade in of a couple of watches without any difficulty. In fact Tristan was more than keen to accept a trade in which appeared to be his preferred option. So if it's something that you may have in mind just ask. The whole process was incredibly smooth. I couldn't be more pleased with the Breitling, it's in superb condition exactly as described. In short I couldn't recommend Mainspring Watches more highly. A five star experience. This is how all watch dealers should be!
Open all hours. I found my dream Autavia on Easter Sunday and Tristan very kindly responded the same day. I then collected it on Bank holiday Monday. The way they are gives great confidence in the world of luxury pre owned watches. Thank you for your time and efforts. Sorry for the slow review.
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Tristan managed to find me my dream watch, a rare black Monaco, he is a true gentleman, professional, knowledgeable, patient and polite its been such a pleasure getting to know him and his team, brilliant!! Thank you Mainspring, especially Tristan. I’ll be back soon
Decided to trade a vintage TAG for a newer TAG GMT. Dealt with Tristan who was super helpful and was happy to take my old watch as a trade. The deal was completed quickly and efficiently. My new watch was sent next day special delivery. Very happy with both the watch and the buying experience. Would not hesitate to recommend Mainspring Watches to other buyers. Thanks very much
What a 5 star experience, great communication with Tristan and watch was in superb condition with box and papers and even original purchase receipt. Couldn’t have asked for a smoother transaction. Fast delivery well packaged and very quick. Highly recommend seller and would recommend to all friends and family, that you Tristan for a true 5 star experience 😀
Normally buy watches face to face but the watch I wanted was hard to find, therefore nervously I entered into the process of buying, as you read of scamming and people losing money through online shopping. I couldn’t have been more delighted with the whole experience of dealing with Tristan and the team, my confidence was there from the first time we communicated, thank you team Mainspring, I couldn’t be happier!!
I bought a 1983 Rolex Seadweller from Tristan. Perfect gentleman, sent pics and vids and answered all my questions fast !! Shipped immediately, tracked all the way to my door....Very knowledgeable and keen to chat watches (and BMW's) genuine company. If they have your 'Dream watch' pull that trigger !!! Highly recommended, I will be back again when funds and missus allow. Cheers
Excellent comms, lovely guy. Would definitely deal with again!
Always a pleasure to work with Tristan and Jay. Their approach and service experience is both very professional and outstanding. They’re leading the way tbh. Always very keen and helpful to work out a compelling deal. Many thanks, and keep up the great work guys!
Mainspring were exemplary from start to finish - couldn't fault them. Stunning watch.
I contacted Tristan & Jay about a watch I liked, they got straight back in touch and were extremely helpful & polite. An easy transaction carried out in a professional manner. I would definitely purchase from them again in the future. Thank you both so much, I’m very pleased with my new watch 🙂
I bought a Planet ocean from these guys with a Seamaster part exchange, they made the deal so easy with no quibble and easy fast and friendly service and it arrived the next day. I cannot recommend these guys highly enough if i could rate 10 stars i would.
Superb service, and communications, an absolute pleasure to deal with, a "no fuss" trade in and purchase of a superb watch many thanks for all your help.
I bought a breitling watch strap from these guys it was unreal condition just as said in advertisement also there next day all I can say there look after you super Paul from South Shields
I bought a Breitling navitimer from mainspring which due to its vintage nature wasn’t quite the watch for me. Returned it with no drama or fuss. The whole process was excellent from start to finish. Great communication and hopefully be able to buy something from them in future.
Mainspring Watches UK Ltd is an online retailer specializing in the buying, selling, and exchanging of luxury watches. The company offers a curated selection of high-end timepieces from renowned brands, catering to watch enthusiasts and collectors seeking quality and reliability. Customers can browse a diverse inventory that includes models from Seiko, Breitling, and Rolex, among others. In addition to its retail offerings, Mainspring Watches provides a range of services designed to facilitate the watch trading process. These services include direct purchasing of watches from clients, assistance with private sales through their List Assist program, and part exchange options for customers looking to upgrade their timepieces. With a focus on customer convenience and a commitment to tracking market prices, Mainspring Watches aims to serve individuals looking to navigate the luxury watch market effectively.
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