Real Madrid Tickets is a ticketing platform dedicated to providing fans with access to live matches at the iconic Santiago Bernabéu Stadium. The company specializes in offering mobile phone tickets for a variety of events, including high-profile matches featuring Real Madrid and other teams, such as Real Betis Balompié. Customers can expect a straightforward purchasing process, with tickets delivered electronically for convenience and ease of access.
The target market for Real Madrid Tickets includes both local and international soccer fans seeking to experience live matches in one of the world's most celebrated football venues. The platform caters to a diverse audience, from casual spectators to dedicated supporters looking for VIP options. With a focus on customer service, the company offers assistance through multiple contact methods to ensure a smooth ticket-buying experience.
Real Madrid Tickets has a positive customer experience.
Reviewers generally express high satisfaction with Real Madrid Tickets, highlighting the reliable service and timely delivery of tickets via email. Many customers appreciate the excellent seating arrangements at the Santiago Bernabéu, with several noting that their experiences went smoothly and exceeded expectations.
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Positive feedback emphasizes the professionalism of the staff and the ease of communication, particularly through quick responses to inquiries. However, some consumers report issues with seating arrangements, specifically when tickets purchased for groups did not result in adjacent seats as guaranteed. Additionally, a few reviews mention problems with entry codes causing delays at the stadium. Overall, the majority of feedback is positive, reflecting a strong reputation for delivering a great ticket-buying experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
35
100%
● Low
4.5 / 5 overall
=
35 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0▲ 2.0
12-month avg
4.3
All-time
4.5
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.0
1
Oct 24
5.0
1
Nov 24
4.7
3
Dec 24
—
0
Jan 25
—
0
Feb 25
5.0
1
Mar 25
—
0
Apr 25
3.0
2
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 35 most recent reviews.
Top praiseof 32 positive reviews
Prices & value13%
4 mentions
Customer service9%
3 mentions
Reliability9%
3 mentions
Website & app9%
3 mentions
“The seats are always in the best locations, and the prices are unbeatable”
On “Prices & value” · Nov 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
Thank you for an excellent service from ordered to delivery I cant thank you enough excellent price for real Madrid v Celtic tickets were sent as promised and would recommend this company and will certainly use in the future
Thank you again
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Todo salió según lo planeado,nos enviaron los tickets a nuestro email días antes del partido. No fueron casualidad las reseñas que he leído antes de comprar, por algo las tienen. Mi experiencia fue de 5 estrellas. Sin dudas volveré a comprar tickets por esta pagina.
Real Madrid Tickets is a ticketing platform dedicated to providing fans with access to live matches at the iconic Santiago Bernabéu Stadium. The company specializes in offering mobile phone tickets for a variety of events, including high-profile matches featuring Real Madrid and other teams, such as Real Betis Balompié. Customers can expect a straightforward purchasing process, with tickets delivered electronically for convenience and ease of access.
The target market for Real Madrid Tickets includes both local and international soccer fans seeking to experience live matches in one of the world's most celebrated football venues. The platform caters to a diverse audience, from casual spectators to dedicated supporters looking for VIP options. With a focus on customer service, the company offers assistance through multiple contact methods to ensure a smooth ticket-buying experience.