Excellent experience by very helpful…
Excellent experience by very helpful and nice mechanic, Mohit. Replaced water pump, very methodical and professional mechanic, and good to talk to whilst he was fixing my car.
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3.8
Great
1,000 reviews
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Review summary
Lube Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
BROKE MORE THAN BOOT LOCK
he was to put boot lock in broke the part then broke boot mechanism then broke my license plate housing now rain gets in and my license plate lights don't work so it costing me more money and being on disability money tight NEVER AGAIN AND WONT RECOMMEND
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DO NOT USE THIS COMPANY
This is a predatory business that takes advantage of women and people who don't know any better. Took advantage of my girl. $330 charge to refill transmission fluid and top up engine oil and jump start a car.... (20 MINUTE JOB AT MOST ) IS A F$#@%! RIPOFF. What you will be charged at a minimum. $99 call out fee for 15 mins. $200 and hour for labour ( this is extreme obviously ) Plus, Plus, Plus "miscellaneous fees". I'll bet you're already too late to read this and avoid this business and you are here because you have been ripped off and burnt like my girl was. NO INTEGRITY
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Lube Mobile Kwinana - Joseph (Mobile Code -W11)
Highly recommended!!!!!, Excellent service and will definitely use again. If you're looking for a mechanic that will make sure the jobs done right Joseph is definitely the one.
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www.lubemobile.com.auAll reviews
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Showing 11 - 20 of 996 reviews
CL
My overheating Aston Martin DB7
My Aston Martin DB7 had a serious overheating problem, meaning I was unable to take it to a repairer without incurring the cost of having it towed. I was able to book an appointment online quickly and easily.Liam in van L11 identified and resolved the problem and since Aston do not offer an over the counter parts service he had to make the necessary gasket. Not the cheapest but my personal experience of the convenience and professional service means I would recommend Lube Mobile to anybody. Chris
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ms
Very unreliable
Very unreliable . Told me they would see my broken down car between 1-3pm then I got an email saying it would be seen at 10-12 so I phoned to double check and they told me the manager had changed my time for my car to be seen and to go back to my car . They never came and I I phoned back and they said it will be between 1-3pm that the email was a glitch and the previous person on the phone had given me the wrong information . They then never showed up between 1-3pm . I phoned at 315 and they said they would phone the mechanic to see where he was and get the mechanic to phone me . No one phoned me back. I phoned lube mobile again and got the same response . I then got a phone call from the manager stating they had my wrong mobile number and were not able to contact me that they could not attend to my car today. (I had phoned them multiple times and was never told this). Waited all day for them to show up when I could have called another mechanic. Never again.
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JS
Amazing Service Experience!
I had a fantastic experience with Lube Mobile, thanks to Con. I received a callback almost immediately after booking, and he arrived within half an hour—super efficient and much appreciated. Con was friendly, professional, and clearly very knowledgeable. About an hour into the service, another Lube Mobile mechanic who was nearby came to assist with the diagnosis, and together they worked thoroughly to pinpoint the issue. Even though I decided not to go ahead with the repair due to cost, Con was incredibly understanding and never made me feel pressured. His honesty, patience, and the effort he put in really stood out. If you’re after someone who genuinely cares and takes pride in their work, I highly recommend asking for Con.
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Am
Over tightened sump plug causing massive leak
Just needed a service for the warranty, the car had only done 3,000kms 5 months prior. He tried forcing us to pay for him to change the air cabin filter for $350 i declined, it was a $80 to $100 filter and take 4 minutes to change. He didnt do the airfilter as he didnt know the brand, he couldnt reset the service remimder as he didnt know how as it was the first mercedes he has serviced. A few weeks later we noticed oil in our garage, turns out the sump plug had been over tightened and the o ring was compressed and was leaking oil. We now have to pay to get it replaced and fingers crossed he hasnt threaded it. I have made contact with lube mobile and waiting for a reply. There was no leak prior and nothing noted on the report. These guys are a bunch of hacks
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WT
Rip off
Rip off. Call out fee of $100. The mechanic was there for half an hour before explaining the car needed to go to the workshop and I was charged another $100.
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DP
Used to be a good franchise, not anymore
I've been using Lube Mobile service for almost 14 years and after last few visits decided to never again let these near my car. Transmission fluid change left my car almost not drivable (won't engage in gears). Two different technicians of theirs later still no improvement. Instead sorting transmission, they started blaming and talking about injectors and intake cleaning...pure bs. My recommendation, unless you personally know the technician, do not risk your car with this mob.
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N
Back in the Faithful Steed's saddle
My car has been making a squealing sound for a long time. I've gotten used to this. However, maybe I shouldn't have. As I drove home yesterday during peak hour traffic along Leach Hwy something snapped and it wasn't me. The squealing escalated and the power steering went, much like my knees. The battery light appeared and the park brake light refused to budge, though the park brake was off. With a scowling expression and gritted teeth, I wrestled with my tiny buzz box all the way home. I managed to reverse park the car in a dark recess of the communal basement. With growing trepidation, I scoured the internet for a mobile mechanic. My normal mechanic is in Mandurah, an hour away. I wasn't making it that far. I found Lube Mobile and read reviews on various sites. It wasn't too bad, but it didn't fill me with hope. I've been taken for rides before because I don't know cars as well as I know words. Anyway, there was an available booking for today and I took it, praying it wouldn't be too awful. The mechanic was delayed, spiking my anxiety. I had wiped the week clean of volunteer and excercise commitments as previous breakdowns tended to leave me stranded for periods of time akin to being marooned on a desert island. However.... The mechanic, Joe, wasn't that delayed and we had a great chat when he arrived. He found the car park and the basement with minimal directions, giving me confidence in his competence. Even I got lost when I moved here. I explained everything to him while he appraised my faithful steed. He delivered a quote on replacing the alternator belt and got to work, sorting my baby out within a couple of hours for a reasonable sum. My steed is back on, minus the squeal, and she turns better than I do.
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MO
For Ute owner
Ute owner, please don't use their service, Yesterday I paid $460 for oil change and air filter. I asking for hand break adjustment, mechanic said my car too heavy, he scared of the car will fall over on him. Asking for steering checking, he told me to go to other companies to fix..... I thinking , if the mechanic can not perform the job safely, why don't get another job? This is not the first time I use their service, same car . First time doesn't have a weight issue, but with same setup, second time become issue 😕 Business is hard to run, but using unqualified mechanic I think this business need to close down very soon.
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SP
Absolutely disgraceful business
Absolutely disgraceful business, next day servicing is a joke they cancel on you after the appointment time, was only using as I'm going away and my (a real mechanic with workshop) was booked out!,
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