Good experience
This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)
Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)
Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!
I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.
Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️
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www.leeputilities.co.uk100 total • Write a review
US
I moved house 6 months ago and didn't understand the frequency of water bills I was receiving, thus creating an unexpected estimated bill. Jadine was very kind and helpful and sent me diagrams and instructions of where to locate the water meter and how to read it to get an accurate bill and at my request to set up a monthly direct debit payment. Excellent help and customer service. Thank you Jadine.
Date of experience: July 1, 2025
Responsive, Quick resolutions to problem raised
Date of experience: July 1, 2025
They made it so easy for me to set up an account! And you can actually speak to a person instead of jumping through hoops speaking to an AI agent before actually getting to a human.
Date of experience: June 30, 2025
The staff member who answered my call was very polite and patient. Since my English isn’t very good, she explained things using simpler language. She solved all of my problems and even reminded me of things I hadn’t thought of. I’m very satisfied.
Date of experience: June 30, 2025
US
Utility companies are notorious for making mistakes and failing to provide even average customer service. I have called Leep on two occasions and on both, they have been informative and helpful. I spoke with Jessica today.
Date of experience: June 27, 2025