Labyrinth Learning is an education and training company that specializes in online learning solutions. With a focus on three key subject areas—Business & Entrepreneurship, QuickBooks & Accounting, and MS Office & Computing Fundamentals—the company provides a range of educational materials designed to enhance the learning experience for both students and educators. Their offerings include instructor support materials, automated grading systems, and intuitive instructional designs aimed at simplifying the teaching and learning process.
Targeting educators and students alike, Labyrinth Learning aims to improve educational outcomes through better resources and support. The company also partners with initiatives like College For Every Student, demonstrating a commitment to helping underserved students achieve their educational goals. With options for both print and digital materials, Labyrinth Learning strives to make quality education accessible and effective.
Labyrinth Learning has a positive customer experience.
Labyrinth Learning receives overwhelmingly positive feedback from its users, with many praising the excellent customer service and the quality of its educational resources. Reviewers highlight the prompt and knowledgeable support provided by representatives like Cristina, who is frequently described as helpful and patient.
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The course designs are well-structured, allowing for easy updates and seamless integration into platforms like Canvas, which enhances the teaching experience. Users appreciate the comprehensive resources for subjects like accounting and Excel, noting that they streamline lessons effectively. However, a few critical voices express dissatisfaction, mentioning issues related to time management and the perceived quality of some materials.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
63
100%
-0.1
● Low
4.6 / 5 overall
=
63 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
4.9▼ 0.1
12-month avg
4.8
All-time
4.6
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 24
5.0
1
Mar 24
—
0
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
1.0
1
Aug 24
5.0
7
Sep 24
5.0
1
Oct 24
5.0
1
Nov 24
4.8
4
Dec 24
5.0
4
Jan 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
Top praiseof 57 positive reviews
Helpful support39%
22 mentions
Customer service26%
15 mentions
Easy to use21%
12 mentions
Fast & efficient14%
8 mentions
“The company representative was very knowledgable and helpful in getting my class linked to elab”
On “Helpful support” · Dec 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
Great Excel class resources, outstanding tech support!
The Excel digital resources are terrific supports for my high school Excel class. They have helped streamline my lessons, allowing me to bring my class presentations up a few notches. However, what stands out the most is the responsive and clear tech support. Cristina and her colleagues at Labyrinth has been very supportive and helpful.
I like that I can now do batch edits for assignments. However, if I batch edit a due date, or available date, I must reset all the dates for the assignments. If I have an available date of May 1, a due date of May 15, and can submit late until May 28 for all chapter 5 assignments, but want to change the due date to May 17, I need to enter all the dates (which I don't always remember). I wish it would show what it's set to, and allow me to just change what I want.
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Labyrinth is a great solution. Content is great. My only issue is eLab grading. It makes a lot of mistakes grading. I have to go back and grade by hand and adjust grades. Unfortunately in an online class not all students complaint about their grade. So I have to go over every assignment that didn't get a hundred to make sure students don't get penalized incorrectly.
Labyrinth Learning is an education and training company that specializes in online learning solutions. With a focus on three key subject areas—Business & Entrepreneurship, QuickBooks & Accounting, and MS Office & Computing Fundamentals—the company provides a range of educational materials designed to enhance the learning experience for both students and educators. Their offerings include instructor support materials, automated grading systems, and intuitive instructional designs aimed at simplifying the teaching and learning process.
Targeting educators and students alike, Labyrinth Learning aims to improve educational outcomes through better resources and support. The company also partners with initiatives like College For Every Student, demonstrating a commitment to helping underserved students achieve their educational goals. With options for both print and digital materials, Labyrinth Learning strives to make quality education accessible and effective.