Labyrinth Learning is an education and training company that specializes in online learning solutions. With a focus on three key subject areas—Business & Entrepreneurship, QuickBooks & Accounting, and MS Office & Computing Fundamentals—the company provides a range of educational materials designed to enhance the learning experience for both students and educators. Their offerings include instructor support materials, automated grading systems, and intuitive instructional designs aimed at simplifying the teaching and learning process. Targeting educators and students alike, Labyrinth Learning aims to improve educational outcomes through better resources and support. The company also partners with initiatives like College For Every Student, demonstrating a commitment to helping underserved students achieve their educational goals. With options for both print and digital materials, Labyrinth Learning strives to make quality education accessible and effective.
Labyrinth Learning receives overwhelmingly positive feedback from its users, with many praising the excellent customer service and the quality of its educational resources. Reviewers highlight the prompt and knowledgeable support provided by representatives like Cristina, who is frequently described as helpful and patient.
The course designs are well-structured, allowing for easy updates and seamless integration into platforms like Canvas, which enhances the teaching experience. Users appreciate the comprehensive resources for subjects like accounting and Excel, noting that they streamline lessons effectively. However, a few critical voices express dissatisfaction, mentioning issues related to time management and the perceived quality of some materials.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 63 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 5.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 7 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.8 | 4 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
“The company representative was very knowledgable and helpful in getting my class linked to elab”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 63 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Labyrinth Learning is #4 of 5 on overall rating in this group.
63 reviews of Labyrinth Learning. Filter by what matters to you.
Labyrinth has very knowledgeable and professional individuals who are easy to work with. I always receive answers whenever I have a question on the course, course material or eLab. I love Labyrinth webinars on QBO. They are always well designed and informative. I keep all the audio recordings of the webinars and refer back to them often.
Appreciate the quick reply and LMS Integration Modules which are a time saver!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great Customer Service! I have received some of the best customer service with Labyrinth Learning. They have walked me through moving from a different publisher in a smooth and effortless way, answering all of my questions, and more specifically, interacting with me as a professional. From text selection and evaluation, to showing me how to interact with eLab and create assignments, to the integration within my LMS - transitioning to an eLab product has never been so easy! Thank you!
Labyrinth's step-by-step design with graphics is a student and staff favorite. The progression of exercises ensures students are reinforcing prior skills learned. I'm confident my students are workforce ready after using Labyrinth's solutions.
As a program coordinator, I rely upon Labyrinth texts to support multiple courses. They have supported our course content for over a decade now. This is because they are proactive in connecting with me. They keep me informed of upcoming changes and offer solutions before I even have to ask. Labyrinth staff always resolve issues in favor of the student. They are always focused upon getting the student - and the instructor - up and running as soon as possible. Their content mirrors the performance expectations of the Microsoft certification tests, which is an added value to both the student and the institution. I highly recommend Labyrinth to any educator in need of their texts.
The instructions and exercises cover all the essential Microsoft Office concepts with plenty of practice exercises to reinforce them. Their customer service is prompt and helpful.
Working with the labyrinth learning team, especially Cristina Krysinski, has been nothing short of excellent! They care about students and instructors and go out of their way to help both in any and every way possible. Add to that, the excellent nature of their textbooks written by hands-on experts in the field, make the learning experience pleasurable and painless!!!
The textbook is well-designed and my AIS students have been able to do the assignments just by following the instructions in the textbook chapters. The support is excellent. I can email Christina anytime, even on the weekends, and she answers my email as soon as she can.
The challenge of providing a textbook that teaches a cloud-based software is that the software can change any day of the week, any hour of the day and "poof" your textbook content is out-of-date and the automatic grading may not even function. I have been so impressed with Labyrinth that when they see critical changes occur in the software, they go into all-hands-on-deck mode, rewrite the related textbook material and even update the automatic grading. So, even though there is naturally a little bit of time where the software and the eBook do not match, this situation is very short-lived and Labyrinth keeps us very well informed on its progress.
Knownledgable staff made setup easy.
The experience was great because I received one on one training from Cristina. She is extremely knowledgeable, helpful and very patient!
Labyrinth Learning is an education and training company that specializes in online learning solutions. With a focus on three key subject areas—Business & Entrepreneurship, QuickBooks & Accounting, and MS Office & Computing Fundamentals—the company provides a range of educational materials designed to enhance the learning experience for both students and educators. Their offerings include instructor support materials, automated grading systems, and intuitive instructional designs aimed at simplifying the teaching and learning process. Targeting educators and students alike, Labyrinth Learning aims to improve educational outcomes through better resources and support. The company also partners with initiatives like College For Every Student, demonstrating a commitment to helping underserved students achieve their educational goals. With options for both print and digital materials, Labyrinth Learning strives to make quality education accessible and effective.
This profile hasn't been claimed by the business owner.
