Kempinski Hotels

3.3773584905660377 out of 5 stars
3.4
Average53 reviews

TrustScore

3.4
3.3773584905660377 out of 5 stars
Average
5 out of 5 stars
26
4 out of 5 stars
4
3 out of 5 stars
4
2 out of 5 stars
2
1 out of 5 stars
17
53 reviews in total

Review summary

Kempinski Hotels has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

A "luxury" brand with zero accountability: no response from Kempinski corporate

I trusted the Kempinski brand to stand for service, excellence, and integrity. Sadly, my experience says otherwise. Fol...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Really bad hotel

Really bad hotel, food was terrible, no pride taken in pool area and customer service was really poor. I will never stay...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Luxury on the outside budget on the inside

Kempinski - Accra Not worth the money. Visit Fiesta Royale or Residences. Visited both and they have more of a cosy and...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Nicht billig, aber gut.

Wir waren übers Wochenende im Kempinski Engelberg (Schweiz). Von aussen ein alter, vornehmer Kasten, drin sehr stilvoll ...Read more

0
0
🔥 High engagement

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Ricke.H
Ricke.H
1 reviews
over 9 years ago
5 out of 5 stars

Attentive

Very attentive staff, comfortable rooms and good food. Lobby has excellent environment. Although it is a little bit pricey hotel :).

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Günter Hess
Günter Hess
1 reviews
over 9 years ago
5 out of 5 stars

Excellent

Always a pleasure

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over 9 years ago
5 out of 5 stars

Always welcoming

Thank you for the warm welcome back to the Vier Jahrseiten in Munchen. Always a pleasure

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elena
elena
1 reviews
almost 10 years ago
5 out of 5 stars

good

Very good Very goodVery goodVery good

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L. Andersen
L. Andersen
1 reviews
about 10 years ago
5 out of 5 stars

Best in Budapest!

Perfect location, very nice rooms, fantastic breakfast with champagne, lovely afternoon-tea, spa and service by staff. Can really recommend this hotel.

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Ilya
Ilya
1 reviews
over 10 years ago
5 out of 5 stars

Good

The booking was easy!!

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Chris Rowett
Chris Rowett
1 reviews
over 12 years ago
5 out of 5 stars

Great Hotel

Stayed with a few friends before a meeting in Geneva. The hotel was very smart and when i needed an adaptor for the European plugs they were really quick to provide one!

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over 12 years ago
4 out of 5 stars

Straightforward

Concise and straightforward, will be good if you can display the tax component inclusive to the overall price.

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Marcos Cadena
Marcos Cadena
1 reviews
over 13 years ago
5 out of 5 stars

The website is very modern and very fast

The website was able to give me what I was looking for, a very fast site with large images and the booking process was made easy to book my room.

Helpful?

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