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IWC Probate and Will Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Sharon Edwards dealt with a deed of variation for me relating to my aunt's will. She was great from start to finish and never kept me waiting for a reply. She was very friendly and efficient - don't be afraid of using the IWC online services!
I dealt with Loren Jarvis, who was amazing! The service was great and I could not have asked for a better contact/service. Thank you - will recommend to all our family and friends going forward.
Very helpful and friendly service from all concerned. Thanks to Sharon and Carol for their hard work.
They were very helpful and did a superb job. Many thanks to Loren and her team.
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www.iwcprobateservices.co.uk534 total • Write a review
Sorry it has taken a while to create this reviews, but I felt I needed to make sure our positive experience was seen by many. My father passed around Covid time, he had created his will with IWC. So we decided to reach out to them for some help with probate. They went way over and above to help us and when we look back at the cost of the Will and the time taken to assist us they really are worth their weight in gold. Thank you for all your support. Great service.
Date of experience: November 23, 2023
As an ex-Pat it is difficult to find a bespoke will writing service without returning to the UK. I stumbled across IWC Probate Services by accident rather than design. Maybe it could be more actively promoted. I found the procedure straight forward, people professional and helpful anticipating scenarios I hadn't thought of. I would certainly recommend this company to other ex-Pats.
Date of experience: November 22, 2023
Dealing with bereavement can be emotional and stressful, and dealing with individuals who are clearly lowly paid call centre staff, who feel they are bigger than you, clearly does not help. Sam Hill who is the operations manager does not seem to be able to understand emails over one line and is unable to take on board any information which is outside of her remit, which I believe like all call centres is purely focussed towards getting as many numbers on the board as possible. I found these guys to be cheap, but their inability to help or do anything to help, balanced this out so I would highly recommend that anyone who wishes to undertake this process thinks long and hard before dealing with this company. I would avoid like the plague.
Date of experience: November 22, 2023
My request for a Medaillon stamp guarantee was solved excellently. I was provided with very good information material in advance. Missing documents during the process were easily requested by email. It was always answered very quickly. A big thank you to Debbie Wiseman for her great support.
Date of experience: October 25, 2023
I can only use two words for the service I received from IWC in their drawing up of my Will: impeccable and exemplary. Impeccable in their expertise and professionalism, exemplary in their advice and guidance given with abundant and time-consuming care for my personal needs. IWC is outstanding.
Date of experience: October 22, 2023
Hannah who dealt with me was exceptionally efficient and particularly patient and kind when I struggled with my computer.
Date of experience: October 6, 2023
US
Debbie Wiseman was always available to answer questions for a very complicated process. All of her answers were reliable and helpful, and helped me and my family complete the formalities of a multi-step, international, bi-lingual estate paperwork process.
Date of experience: September 30, 2023
I do recommend this company because of its excellent and skilled employees. Also because once the company has accepted you as a customer, you will keep the appointed contact throughout the rest of the procedure. Magda Mathys
Date of experience: September 28, 2023
Excellent service from Debbie, although the company charges quite a lot for this service.
Date of experience: September 19, 2023
The information, assistance, and help relayed by Miss Loren Jarvis at the Overseas Department was totally beneficial from start to finish, and especially so due to my elderly state and not having experienced this exercise ever before. Sincerely, she deserves a salary increase. Thank you. LLOYD JONES B.Ed.
Date of experience: September 10, 2023